Hi all
We are using rt3.8.8 and we faced with a problem using apache 1.3.42 on
FreeBSD 8.0-RELEASE.
The problem is that httpd processes frequently reach 100% CPU usage and stay
at this level of CPU usage.
This is a sample of top output.
PID USERNAME THR PRI NICE SIZERES STATE C
I found out a while ago that looping emails would cause RT to go crazy like
that.
I disabled $LoopsToRTOwner and the problem disappeared. I didn't have time
to debug the issue further...
--
Mathieu Longtin
1-514-803-8977
On Sun, Mar 20, 2011 at 4:19 AM, Payam Poursaied m...@payam124.com wrote:
I see storable perl module there, so it's sessions handling. Look at updates
for the module. Try to wait to see if it ends. If it ends then may be It's
result of a big search that stored in the session. Newer versions of RT
don't store big search results in sessions, only limited amount of
Hi
Do you mean that looping email would be the source of the problem?
I haven’t seen any looped email in our system. Also I have defined all email
address in $RTAddressRegexp. So I think it would prevent loop. Isn’t it?
From: Mathieu Longtin [mailto:math...@closetwork.org]
Sent: Sunday,
Hi Ruslan
Thank you for your response.
There isn’t any end! Even after a week!
All modules are updated to the latest available port in FreeBSD
You gave me a good point to check, but still I am curious to know how such
problems could be debugged. Do you have any idea on this issue ?
I worked this out, so in case anyone has these questions in the future...
RT_SiteConfig.pm overrides RTIR_Config.pm. The require... lines
were not necessary.
I copied all configuration from RT_Config.pm to RT_SiteConfig.pm and
restored RT_Config.pm to a vanilla copy of the file. RTIR_Config.pm
