Ah, just that question has pointed me in the right direction.
For the benefit of the list archives, the problem was with the contents
of Set(@PriorityAsStringOrder, ...) in the config.
The example config had one-word labels, something like
Set(@PriorityAsStringOrder, qw(low medium high)). My
Thank you Ruslan. I am looking for more documentations and references after
you told me about this, I will send feedback for people here. If you want
to track, I have discussed them in here too:
http://forums.devshed.com/mysql-help-4/pbcat-tables-in-mysql-951448.html
On Tue, Sep 3, 2013 at
Hello,
Looking for the best way to modify a queue so that it only sends out the
ticket creation emails.
Email out to an address on ticket creation only, but all other actions /
replies do not generate any email.
Poked around with custom queue scrips, but there doesn't seem to be an
easy way to
On the following page you can click edit:
https://github.com/bestpractical/rt-extension-priorityasstring/blob/master/lib/RT/Extension/PriorityAsString.pm
this allows you to provide documentation patch without clonning, knowing
git, right from you browser.
On Tue, Sep 10, 2013 at 10:42 AM,
Ok, found this:
https://kb.asconline.com/powerseller/index.php?article=379
and this:
http://www.sybase.com/detail?id=42412
BUT does anybody else have such these tables? Or it's just us? can you look
into your databases and help me? I'd be thankful. :)
On Tue, Sep 10, 2013 at 10:46 AM, Alex
Hi List,
Where can I find these new features in 4.2.0rc1?
* Custom field groupings
- Display CFs in configurable groupings (boxes) on the ticket
display/edit pages
- Includes arbitrary grouping names as well as standard ticket
groupings (Basics, Dates, People,
Hi Kevin,
Thank you for your advice.
Works perfectly.
Rafal
From: Kevin Falcone falc...@bestpractical.com
To: rt-users@lists.bestpractical.com
Date: 2013-09-10 04:12
Subject:Re: [rt-users] Result page not up to date after
TransactionBatch scrips
Sent by:
Hi List,
There is some way to allow or block user login based on specific remote IP
address/range?
E.g:
Members of group 'Internal Users' can login only from 192.168.0.0/24
Members of group 'Field Staff' can login from any IP/mask
User john can login only from IP 192.168.0.12
Thanks!
We are attempting to add RT into our Account Management System. We would
like to use the REST API to add new and update user information. I have
looked on http://requesttracker.wikia.com/wiki/REST but the documentation
for User Create is a little sparse.
What is the format that the REST API is
Alex Decalli wrote:
Ok, found this:
https://kb.asconline.com/powerseller/index.php?article=379
and this:
http://www.sybase.com/detail?id=42412
BUT does anybody else have such these tables? Or it's just us? can you
look into your databases and help me? I'd be thankful. :)
If you don't
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