On Wed, Dec 04, 2013 at 03:01:44PM +1100, Andrew Chung wrote:
>I think you have misunderstood -
>Yes it is a text box and I would expect I can press enter twice to get a
> new paragraph.
>In this case, using Safari, 99% of the time, using "Comment" or "Reply", I
> cannot press enter.
On Wed, Dec 04, 2013 at 11:39:15AM -0500, Chris Lasater wrote:
>Is it possible to have the owner displayed in the Self Service page, so
> that people know who
>owns their ticket?
Update your config to include the owner?
http://bestpractical.com/docs/rt/latest/RT_Config.html#DefaultSelfSer