Re: [rt-users] RT 4.2.1 Enter/return key does not work in Safari on OS X

On Wed, Dec 04, 2013 at 03:01:44PM +1100, Andrew Chung wrote: I think you have misunderstood - Yes it is a text box and I would expect I can press enter twice to get a new paragraph. In this case, using Safari, 99% of the time, using Comment or Reply, I cannot press enter. I

Re: [rt-users] Display Owner in SelfService

On Wed, Dec 04, 2013 at 11:39:15AM -0500, Chris Lasater wrote: Is it possible to have the owner displayed in the Self Service page, so that people know who owns their ticket? Update your config to include the owner?