Re: [rt-users] RT 4.2.1 Enter/return key does not work in Safari on OS X

2013-12-05 Thread Kevin Falcone
On Wed, Dec 04, 2013 at 03:01:44PM +1100, Andrew Chung wrote: >I think you have misunderstood - >Yes it is a text box and I would expect I can press enter twice to get a > new paragraph. >In this case, using Safari, 99% of the time, using "Comment" or "Reply", I > cannot press enter.

Re: [rt-users] Display Owner in SelfService

2013-12-05 Thread Kevin Falcone
On Wed, Dec 04, 2013 at 11:39:15AM -0500, Chris Lasater wrote: >Is it possible to have the owner displayed in the Self Service page, so > that people know who >owns their ticket? Update your config to include the owner? http://bestpractical.com/docs/rt/latest/RT_Config.html#DefaultSelfSer