[rt-users] Complex search for users, as for tickets

2014-11-26 Thread Gaston Huot
Is it possible in RT to : - do a search for users with some search parameters? - as for tickets, include this search within a dashboard ? Thanks, Gaston Huot

[rt-users] Problem with 4.0.22 -- 4.2.9 upgrade

2014-11-26 Thread Max McGrath
Hello - Upgraded a test RT server from 4.0.22 to 4.2.9 yesterday. Upgrade went smooth and I didn't run into any real big issues. The issue is now when logging in to RT. I get to the login just fine and I enter my credentials. Upon hitting the *Login* button I immediately get sent to a page

Re: [rt-users] Problem with 4.0.22 -- 4.2.9 upgrade

2014-11-26 Thread Kevin Falcone
On Wed, Nov 26, 2014 at 10:47:13AM -0600, Max McGrath wrote: Upgraded a test RT server from 4.0.22 to 4.2.9 yesterday.  Upgrade went smooth and I didn't run into any real big issues. The requested URL /HASH(0x7f632a4a2b98) was not found on this server. With a URL of 

Re: [rt-users] Problem with 4.0.22 -- 4.2.9 upgrade

2014-11-26 Thread Max McGrath
Thanks! That seems to have fixed it! I was still on version 0.10 of RT-Authen-ExternalAuth. Got to 0.25 and the problem went away! Thanks so much! Max -- Max McGrath Network Administrator Carthage College 262-552-5512 mmcgr...@carthage.edu On Wed, Nov 26, 2014 at 1:29 PM, Kevin Falcone

[rt-users] plugins link to module file, not package file

2014-11-26 Thread Jo Rhett
Hey guys and gals, been a long time. I’m doing an upgrade from 3.8.5 to 4.2. It seems to be going well. I’m liking the changes. Other than some confusion about what order to do things in (see my other message) the one thing I can’t seem to wrap my head around is the new plugin setup. First,

[rt-users] unordered mismash of upgrade instructions

2014-11-26 Thread Jo Rhett
Hey guys and gals, been a long time. I’m doing an upgrade from 3.8.5 to 4.2. It seems to be going well. I’m liking the changes. Glad to see RTFM integrated. My one big question here that I think the documentation could definitely improve upon, is what order to do the changes in? There are

[rt-users] docs improvement suggestion for full-text searching

2014-11-26 Thread Jo Rhett
So the documentation at https://www.bestpractical.com/docs/rt/4.2/UPGRADING-4.0.html says: Since 4.0.0, RT's ticket content search is disabled by default because of performance issues when used without full text indexing. For details on how to re-enable it with (or without) full text