Hi,
you will probably find what you need by looking at the source code of my
RTChecker project.
Look here: https://www.assembla.com/spaces/rtcheckerv2
Hope this helps
Cris
On 05/01/2015 04:39 PM, Tim Elkin wrote:
Our goal is to create a Ticket in RT using VBA using the WinHttpRequest object.
Hi everyone,
On ticket creation I would like to freeze the requestor field to be set to
the user's email, RT does it by the default but let the field modifiable by
the user and they can put any mail address there so I would like to freeze
that field.
anyone have an idea how I can do that ?
Hi,
I think you should look at the rights granted in your queue. I guess
that remove the right to modify ticket should help. To be sure about
what to do and know the properties of each rights, I suggest you to read
the documentation here :
Hi all,
just setup RT with Articles and CF type of wikitext.
Unfortunately the value of this CF is not decoded to HTML and shown as is
in DB.
Example:
Database entry: === General rules === Always create OS filesystem on
separate disks.
is shown without heading formatting and with all the '='
On Fri, May 01, 2015 at 05:53:58PM +0200, Emmanuel Dreyfus wrote:
PostgreSQL 9.4.1. And p5-DBD-postgresql-3.5.1 was missing in my list.
I may be able to debug some of it, but I would need some hints: where
is the attachment supposed to be converted into quited-printable?
It happens through
I have not yet deployed RT, and am spending time studying it before I do so.
There are many questions at this stage, but beyond what I have found in the
docs:
1. Is there some documentation on how to set up multiple queues? Our
university has several different offices that need separate queues,
Hi Geico,
1. Is there some documentation on how to set up multiple queues? Our
university has several different offices that need separate queues, and
while allusions are made to queues and associated lifecycles, I could
not find much on how to set up independent queues in the first place.
