Thanks Loic!
I am glad to hear that it is easy to do so. But precisely **how** is the
question. Does it go into the config file as a new block?
That said, is it possible to move tickets between queues (ensuring that the
ticket number does not change)? That functionality is essential as very
Hello,
I've created some custom fields for the the 'ticket creation' form, and I
would like for certain users to be able to fill in theses custom fields
when creating a new ticket so I have given them the right to see and modify
CF, but also I don't want them to be able to modify the values for
Hi RT users,
While testing RT 4.2.10, I noticed that the user dropdown is
replaced with a non-functional autocomplete box on both Android
and iOS phones. Is the only way to fix that is to bump the limit
up from 50?
Regards,
Ken
