Hello again,
I'm close to the solution.
The most important thing is to include comments:
file ~/rt4/lib/RT/Action/SendForward.pm line 97:
VALUE = [qw(Create Correspond Comment)],
To make RT also to forward Forward transactions (while forwarding you can
add message too), you need
VALUE
Hi Josiah,
we have the same problem.
I don't think RT can do anything about this problem, as MUAs used several
different ways to indicate quoted text.
The worst of all is Outlook, and in fact RT very often cannot correctly
identify quoted text when coming from it.
So I have been thinking
On Tue, Aug 11, 2015 at 3:53 AM, Piotr Mańturzyk (NooxTechnologies)
piotr.mantur...@nooxtech.pl wrote:
Hello again,
I'm close to the solution.
The most important thing is to include comments:
file ~/rt4/lib/RT/Action/SendForward.pm line 97:
VALUE = [qw(Create Correspond Comment)],
I don't think the solution is to have Microsoft, Apple, IBM, Gmail, Yahoo,
Hotmail, AOL, etc rewrite their MUA's. I think the solution is a new feature
to RT.
RT is already parsing and filtering quoted text on the website. It should be
only a moderate amount of development effort to do the
Matt, thank you very much.
VALUE = ['Create','Correspond','Comment','Forward Ticket'],
It works and I know, how to add more!
And touching the DB was only to check, whether the space in the name was really
the only problem. It was, and I reverted to original out of the box setting.
Many thanx
Thanks for the information and I will see what I can do about getting a
request for a new feature off.
Thanks,
Josiah
On Tue, Aug 11, 2015 at 6:30 AM, Joseph D. Wagner j...@josephdwagner.info
wrote:
I don't think the solution is to have Microsoft, Apple, IBM, Gmail, Yahoo,
Hotmail, AOL, etc
Hi,
Just a cosmetic question about changing the Theme on RT 4.
I have a logo that is legible at 373X57 pixels. When I upload the custom logo
is shown compressed into a 173X27 size. It is quite tiny and not legible and I
wonder if there is a quick and easy way to fix this? I assume this
