[rt-users] Need help with custom field to trigger approvals (RT 4.2)

2015-10-06 Thread Dion Gullotta
Hi all, I would like to trigger an approval request with a custom field value. We have set up approvals normally which work great, but we wanted to be able to set a custom field value to trigger the creation instead. We have a custom field called "Needs Approval" and we have a scrip with the

[rt-users] Regarding Apache server failure

2015-10-06 Thread bharath reddy
Dear All, I'm trying to configure RT to communic ate with my LDAP, for which I followed this link : https://metacpan.org/pod/RT::Authen::ExternalAuth . After making the required changes, when I restarted my apache server it is failing with following error : root@devrt:/rt/etc#

Re: [rt-users] Regarding Apache server failure

2015-10-06 Thread Matt Zagrabelny
On Tue, Oct 6, 2015 at 3:09 PM, bharath reddy wrote: > Dear All, > > I'm trying to configure RT to communicate with my LDAP, for which I followed > this link : https://metacpan.org/pod/RT::Authen::ExternalAuth . After making > the required changes, when I restarted my