Just upgraded to 4.4 and am seeing the following in my rt.log:
The Mason component /opt/rt4/share/html/Elements/Quicksearch is deprecated,
and will be removed in RT 4.6. You should use QueueList instead.
What do I need to do in order to start using QueueList. I still see the
I just upgraded from 4.2.12 to 4.4.1. We used Articles under 4.2.12
without issue. Under 4.4.1 I am seeing this:
[image: Inline image 1]
How can I get rid of the *Text:* at the top so technicians don't have to
manually remove it every time?
On Sun, Aug 14, 2016 at 1:07 AM, Woody - Wild Thing Safaris
> Hi all,
> Is it possible to allow a user to edit a custom field, without being able to
> see it's value? My testing looks like ModifyCustomField is not enough for
> the field to show up in the
Is it possible to allow a user to edit a custom field, without being
able to see it's value? My testing looks like ModifyCustomField is not
enough for the field to show up in the update page, and SeeCustomField
my also be checked?
But that makes the mobile UI unusable if it doesn't show dashboards and
RT at a glance, surely? or is a dashboard considered too much info for a
On 12/08/16 15:57, Matt Zagrabelny wrote:
On Fri, Aug 12, 2016 at 3:04 AM, Woody - Wild Thing Safaris