Hi Mike.
Mike Bell wrote:
Hi,
With the default config, if a message is sent to RT with a ticket
identifier in the subject, but from an email address different than
that ticket's requestor, RT will send a copy of the message to the
requestor. I want to prevent RT from sending the copy. I've
RT has already bunch of indexes, but recently I found that new index required:
1) CREATE INDEX MyCGM1 ON CachedGroupMembers(MemberId, GroupId, Disabled);
It helps speed up searches by watchers, something like "requestor.id =
xxx". And other searches when you want to find list of groups an user
is
Heh. Anyway the error happens when a link point to an object that doesn't exist.
On 5/28/06, Torsten Brumm <[EMAIL PROTECTED]> wrote:
Hi Ruslan,
Cool, a new shredder release, but i don't use the shredder at our productive
system, the only thing that happen was a ticket merge after or before the
Hi Ruslan,
Cool, a new shredder release, but i don't use the shredder at our productive
system, the only thing that happen was a ticket merge after or before they
have liked to the RTFM.
No shreddered ticket at all ;-)
Torsten
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> Von: Ruslan Zakirov [mailto:[