[rt-users] No line breaks in RTFM

Hi, When I edit a new article in the RTFM, no matter many lines I put it in it always comes out as one block of text. Help? I'm using RT version 3.4.5 and latest RTFM version Thanks. ___

Re: [rt-users] Upgrade from 3.4.1 to 3.4.5 - Database changes

Jim Archer wrote: Hi All... I am testing an upgrade from RT 3.4.1 to 3.4.5 and it seems that no changes to the database schema and such were required. Is this correct or did I miss it? Thanks... ___

Re: [rt-users] Upgrade from 3.4.1 to 3.4.5 - Database changes

--On Tuesday, August 08, 2006 5:51 AM -0400 Mathew Snyder [EMAIL PROTECTED] wrote: In order to make sure there weren't any changes that you've missed instead of doing a fresh install, do an upgrade and then run the schema upgrade scripts that are provided. I was doing a new install to a new

Re: [rt-users] Upgrade from 3.4.1 to 3.4.5 - Database changes

Jim Archer wrote: --On Tuesday, August 08, 2006 5:51 AM -0400 Mathew Snyder [EMAIL PROTECTED] wrote: In order to make sure there weren't any changes that you've missed instead of doing a fresh install, do an upgrade and then run the schema upgrade scripts that are provided. I was doing a

[rt-users] RT: Transaction not committed.

Hi All, My 3.6 install of RT Stopped working a few days ago. I can no longer create tickets via email. To my knowledge nothing was changed with the RT install. However the mysql database was upgraded from 4.1.14 to 4.1.21. The database appears to work fine for everything else though. In the

RE: [rt-users] No line breaks in RTFM

Hi Roy, When I edit a new article in the RTFM, no matter many lines I put it in it always comes out as one block of text. I had this problem, and some kind soul on #rt suggested that I was using chevrons in the text of the article. I forget who, but thanks again! Replace them with

Re: [rt-users] Large dataset in Owners Dropdown (Query Builder)

Don't give everyone the OwnTicket right. Theo Kramer wrote: Hi We are in the process of upgrading our RT from 3.0 to a later version. So far I have tried 3.4.4, but unfortunately have a problem with response on opening the Query Builder. Trawling the mailing list archives I came across a

Re: [rt-users] Large dataset in Owners Dropdown (Query Builder)

Also, check that not all users are privileged. Theo Kramer wrote: Hi We are in the process of upgrading our RT from 3.0 to a later version. So far I have tried 3.4.4, but unfortunately have a problem with response on opening the Query Builder. Trawling the mailing list archives I came across a

[rt-users] Using the latest Debian package and Apache 2

Sayeth Jim Archer: Hi All... I have a working Debian Sarge (stable) server running Apache 2 and the stable Debian RT package, 3.4.1-2. When I attempt to upgrade to the latest package (3.4.4-2 from unstable) I see that there appear to be dependency errors, such that it wants to install

[rt-users] [Rt-announce] RT 3.6.1 (And Hiveminder!)

I know I promised to release RT 3.6.1 on Friday, but I slightly overestimated the free-time I'd have on the day we launched Hiveminder, our new collaborative todo-list system for regular people. WHY RT 3.6.1 IS LATE Here's what I told my blog about Hiveminder. (Pretend that everywhere I

[rt-users] Sorting Ticket History

Hi all, Is there a way to change the default behavior of RT when displaying ticket history. I would like it to show the most recent updates/replies at the top of the history instead of at the bottom. Josh Barron Systems Administration NetCentral Inc. P: 208.376.3130 F:

Re: [rt-users] Sorting Ticket History

Hello! 2006/8/8, Josh Barron [EMAIL PROTECTED]: Is there a way to change the default behavior of RT when displaying ticket history. I would like it to show the most recent updates/replies at the top of the history instead of at the bottom. 1. You can upgrade to 3.6.1, there is a new

Re: [rt-users] Sorting Ticket History

http://wiki.bestpractical.com/?ReverseHistoryOrder On 8/9/06, Alexandr Ciornii [EMAIL PROTECTED] wrote: Hello! 2006/8/8, Josh Barron [EMAIL PROTECTED]: Is there a way to change the default behavior of RT when displaying ticket history. I would like it to show the most recent updates/replies

RE: [rt-users] Sorting Ticket History

Hi! That patch looks like it does the trick, but it only specifically mentions versions up to 3.4.5. I am currently running 3.6. Has anyone else patched this version to success or should I Just upgrade to 3.6.1? -Josh -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL

Re: [rt-users] Using the latest Debian package and Apache 2

Thanks Jesse and everyone else who replied, and thanks also for the tip that the next release is due out soon. I have already installed this one, but I think I'll wait before putting it into service and do the upgrade first. --On Tuesday, August 08, 2006 11:49 AM -0400 Jesse Vincent

[rt-users] Can't load webmux.pl

I'm trying to get 3.6.1 installed but haven't been able to due to webmux.pl not loading. The exact error is [error] Can't load Perl file: /usr/local/rt-3.6.1/bin/webmux.pl for server rt.ops.servervault.com:0, exiting... Not very descriptive. I checked the permissions on all directories up to

Re: [rt-users] Can't load webmux.pl

Mathew Snyder wrote: I'm trying to get 3.6.1 installed but haven't been able to due to webmux.pl not loading. The exact error is [error] Can't load Perl file: /usr/local/rt-3.6.1/bin/webmux.pl for server rt.ops.servervault.com:0, exiting... Not very descriptive. I checked the