Hi Terri,how should this work? If you set this scrip to on Create, then you have not defined the CF Value for Severity so far. How will the ticket created? Via Mail or WebUI? If you have some more information, i can sent you some working scrips from my installation, but i'm using now
Marcin Bujak wrote:
any ideas ?
try change
#my $Filename = $Attachment-head-recommended_filename || eval {
# ${ $Attachment-head-{mail_hdr_hash}{'Content-Disposition'}[0] }
# =~ /^.*\bfilename=(.*)$/ ? $1 : ''
#};
my $ContentDisposition = eval { ${
Kenneth,
I think you meant Martyn, We do n't have NotifyActor enabled, (I know
what I did so don't need an email to tell me).. however as I understand
it, Martyn need NotifyActor enabled and should disable any scrips for
Owner change except for Notify Owner (if that make sense).
Roy
Kenneth
On Fri, Aug 18, 2006 at 08:58:03AM -0400, Helmuth Ramirez wrote:
Hi All,
I am planning our RT move from our pilot hardware to our production
hardware (fresh box just for RT :). I found a great article in the wiki
for the server migration
Todd,
Can I ask the same question about 3.5.5
- 3.6.0 (and hence 3.6.1)?
I have an RT 3.5.5 deployment that started
out as a test but unfortunately management got wind and liked what they
saw way to much, now I am pondering upgrading to the legitimate stable
release.
Thanks.
BenR
--
look into /etc/upgrade from the tar.gz file, there are the version inside where you need to update the DBtorsten2006/8/18, Benjamin Robson
[EMAIL PROTECTED]:
Todd,
Can I ask the same question about 3.5.5
- 3.6.0 (and hence 3.6.1)?
I have an RT 3.5.5 deployment that started
out as a test but
So would it be safe to say I can install a fresh copy of 3.6.1 on my new
box, drop the db, put the 'old' db on it and run it? Sorry about the
questions, just rather be safe than sorry.
Cheers
-Original Message-
From: Todd Chapman [mailto:[EMAIL PROTECTED]
Sent: Friday, August 18, 2006
its working !!!
thanks a lot
Marcin
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from
I wrote that srtciale actually ... I've just done a 3.6.0 to 3.6.1
migration - there are no schema changes so all you need to do is a dump
and import, that's it. Be aware that 3.6.1 needs a couple of extra Perl
modules though - do a make testdeps in the 3.6.1 tree to check for
these.
PK
Why will you drop the DB? Will you loose your data?
From my last migration, it was enough to do a make install and NO Make
Initialize-database.
Mit freundlichen Gruessen / With kindest regards
Torsten Brumm
Kuehne + Nagel
Ferdinand Strasse 29-33
20095 Hamburg
Germany
Tel: +49 40 329 15 199
Roy El-Hames mailto:[EMAIL PROTECTED] wrote:
Kenneth,
I think you meant Martyn, We do n't have NotifyActor enabled, (I know
what I did so don't need an email to tell me).. however as I
understand it, Martyn need NotifyActor enabled and should disable any
scrips for Owner change except for
I seem to be experiencing the same difficulty -- same version of RT,
no customizations. The issue only occurs if I'm using SSL, however.
I activated the aforementioned configuration, but no change. The
following actions send me back to the log-in (and upon authenticating
I'm immediately
I have been using RT for the last few years.
I am getting the classic Youre almost there message,
and would always solve it via the rt.conf file and add the perl parameters.
This file does not appear to exist anymore.
I am trying to find which file to edit so that RT can
utilize
I have been using RT for the last few years.
I am getting the classic Youre almost there message,
and would always solve it via the rt.conf file and add the perl parameters.
This file does not appear to exist anymore.
I am trying to find which file to edit so that RT can
utilize
On our site, we forward email to the RT mailgate via sendmail, procmail
and a procmailrc file in the RT pseudo-user home directory. We retain a
copy of every message so forwarded.
If it so happens that the RT server goes down, we are able to manually
pipe the saved messages to the mailgate and
15 matches
Mail list logo
