Hi to all,
I was running rt-3.6.1 with dev-db/mysql-4.1.21. But in my server,
mysql has upgraded to dev-db/mysql-5.0.26-r1. Now the RT is not running after
the upgradation of mysql.
Here i am giving my apache log
[Wed Dec 13 15:07:13 2006] [error] [client 192.168.99.183]
Hello,
I'm using RT 3.4.4.
I have a customer for which I want to provide some predefined saved
searches.
So I added the following rights on Global Users mycustomeruser :
- *SavedSearch*
- ModifySelf
When my customer open a RT session, he doesn't see the Ticket menu in the
right panel and
This may be something simple, but it does not appear that the Time
Left field gets updated automatically as people make changes to the
time worked as each comment is appended to a ticket.
If Time Left does not get updated automatically, it does not seem to be
that useful of a field.
Has
I've been running a script that calls rtx-shredder directly passing an
email from an array. However, I get a lot of emails that I need to get
rid of which contain hyphens. What do I add those to the Users plugin
email regex in order to allow hyphens?
Mathew
On Dec 11, 2006, at 4:56 PM, Vivek Khera wrote:
I'm trying to figure out how to append bounce notices to tickets.
Basically, if a bounce comes in to my return-path address, I want
to scan it for evidence of a bounce from RT. If it finds it,
append the message (or just the DSN report
I can go into Preferences for my user and decide which elements I want
to appear as a part of my home screen.
Is there a way I can set this up as a default for other users so the
first time they log in we have it set up the way we want them to see it?
Is this what you're after? It's in 3.6.1, not sure when it was added. It
does not appear to be in my 3.4.5 install.
# $HomepageComponents is an arrayref of allowed components on a user's
# customized homepage (RT at a glance).
Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues
G'Day,
Has anyone seen the Eclipse Mylar project? (http://www.eclipse.org/mylar/)
According to the site blurb it is an attempt to integrate tickets into
Eclipse. You can vote for an RT integration using bug 154257
Cheers
--
Alec Clews [EMAIL PROTECTED] Melbourne, Australia.
How far off is 3.6.2?
On Dec 13, 2006, at 8:27 PM, Jesse Vincent wrote:
This feature is coming in rt 3.6.2.
--- Original message ---
From: John Arends [EMAIL PROTECTED]
Sent: 12/13, 15:41
I can go into Preferences for my user and decide which elements I
want
to appear as a part
