[rt-users] RT currently logged in users
Good day. For some reasons a lot of users got an access to my RT installation and in the same time my boss wants to determine at any time who is online. Is there any extension or way to analyze log file that will help me at any time display currently logged in users? Thanks in advance. -- Alexander ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Ticket Requestors returned as hash ref
Mike Friedman wrote:
On Sun, 5 Aug 2007 at 15:10 (-0400), Mathew Snyder wrote:
I've been trying to figure out how to dereference the hash but I
haven't been successful.
Mathew,
Don't you want $ticket-RequestorAddresses, rather than
$ticket-Requestors? The latter returns the ticket's requestors as an
RT::Group object, whereas the former returns all the Requestor email
addresses as a comma-delimited string.
Mike
==
*ding ding ding ding*
We have a winner. :D Thanks. For some reason, that hadn't even occurred to me
despite looking directly at it on more than one occassion.
Mathew
while (my $ticket = $tix-Next) {
print $ticket-Requestors . \n;
if (exists($skipEmails{$ticket-Requestors}) or
$ticket-Requestors == ) {
next;
}
else {
push @emails, $ticket-Requestors;
}
# $ticket-SetStatus(deleted);
}
_
Mike FriedmanInformation Services Technology
[EMAIL PROTECTED] 2484 Shattuck Avenue
1-510-642-1410 University of California at Berkeley
http://socrates.berkeley.edu/~mikef http://ist.berkeley.edu
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Re: [rt-users] Speed difference between superuser and others
On Fri, Jul 20, 2007 at 11:54:45AM -0400, Jesse Vincent wrote: What RT and what SearchBuilder? The loop you show suggest that it's an ancient version of DBIx::SearchBuilder with a big caching problem. Comming back from vacations ... ;) I'm using version 1.43 (the one I found packaged for RH :(), I didn't clearly identify your caching problem in the change file from this release, is 1.43 affected ? 1.49 is packaged at http://dag.wieers.com/rpm/packages/perl-DBIx-SearchBuilder/ since yesterday, so I will try it ;) Thanks for your help :) -- Emmanuel Lacour Easter-eggs 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37- Fax: +33 (0) 1 41 35 00 76 mailto:[EMAIL PROTECTED] -http://www.easter-eggs.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Issue with Fetchmail
Hi All, Having issue with configuring email accounts with fetchmail. I'm keep on getting the following issue: C:\Program Files\OurInternet\Common\fetchmail\bintype ..\rt-mailgate.conf | etchmail.exe -N -d 300 -f - fetchmail: removing stale lockfile fetchmail: starting fetchmail 6.2.5 daemon fetchmail: Authorization failure on [EMAIL PROTECTED] fetchmail: Query status=3 (AUTHFAIL) fetchmail: sleeping at Mon Aug 6 12:26:01 2007 And I configured the rt-mailgate.conf as following poll mail.xyz.com proto pop3: username contactus password X mda c:/Progra~1/OurInternet/Common/perl/bin/perl.exe c:/Progra~1/Ourinternet/Reques~1/rt/bin/rt-mailgate.in --url http://localhost:8284/ --queue xyz --action correspond I'm using windows based rt server. Please help me am I doing any wrong? For your information I'm having different mail domain on the same server. Thanks and regards, Sridhar Adabala. - Be a better Globetrotter. Get better travel answers from someone who knows. Yahoo! Answers - Check it out.___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Speed difference between superuser and others
On Mon, Aug 06, 2007 at 12:29:03PM +0200, Emmanuel Lacour wrote: 1.49 is packaged at http://dag.wieers.com/rpm/packages/perl-DBIx-SearchBuilder/ since yesterday, so I will try it ;) I tested this last version without any performance improvement :( Rt is 3.6.3, with a backport of QueueSummary from 3.6.4 -- Emmanuel Lacour Easter-eggs 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37- Fax: +33 (0) 1 41 35 00 76 mailto:[EMAIL PROTECTED] -http://www.easter-eggs.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
