I'm sure I'm just missing something simple, but I cannot seem to change the
BP logo on my install of RT 3.6.3 on Fedora Core 7.
I've installed RT using yum (lazy I know, but it works apart from this
issue).
It has been installed into
/usr/share/rt3
I've created /usr/local/rt3/html/Elements/
and
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Message: 5
Date: Tue, 7 Aug 2007 12:39:04 +0100
From: Luke E Morgan [EMAIL PROTECTED]
Subject: Re: {Disarmed} [rt
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Message: 5
Date: Tue, 7 Aug 2007 12:39:04 +0100
From: Luke E Morgan [EMAIL PROTECTED]
Subject: Re: {Disarmed
When we migrated from 3.2.x to 3.6.1 I cleared out roughly 15,000 users created
by spam and a comparable number of tickets. I now have in place a script which
does this automatically and, considering we get about 100-150 emails a day which
are deemed to be spam, this leaves us with quite a few
Hello,
Recently our RT database backup script started to show this message.
mysqldump: Error 5: Out of memory (Needed 19928072 bytes) when dumping table
`Attachments` at row: 390157
Any recommendations?
Thanks in advance,
Alex
___
Court, Luton, LU1 3JJ
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Message: 5
Date: Tue, 7 Aug 2007 12:39:04 +0100
From
nor
endorsed
by it. Registered in England No. 1871978, VAT Reg. No 449343040,
MTL Instruments Ltd, Power Court, Luton, LU1 3JJ
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, VAT Reg. No 449343040,
MTL Instruments Ltd, Power Court, Luton, LU1 3JJ
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Hello, Mathew.
When we migrated from 3.2.x to 3.6.1 I cleared out roughly 15,000 users
created
by spam and a comparable number of tickets. I now have in place a script
which
does this automatically and, considering we get about 100-150 emails a day
which
are deemed to be spam, this
On Fri, 2007-08-03 at 15:19 -0500, Scott T. Hildreth wrote:
On Fri, 2007-08-03 at 10:51 -0500, Scott T. Hildreth wrote:
On Thu, 2007-08-02 at 11:53 -0500, Scott T. Hildreth wrote:
On Thu, 2007-08-02 at 09:27 -0700, Kenneth Crocker wrote:
Scott,
Normally, I would say
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Message: 5
Date: Tue, 7 Aug 2007 12:39:04 +0100
From: Luke E Morgan [EMAIL PROTECTED]
Subject: Re: {Disarmed} [rt-users] Trying
[EMAIL PROTECTED] ~]# /usr/sbin/rt-setup-database --action init --dba root
--prompt-for-dba-password
In order to create or update your RT database,this script needs to
connect to your mysql instance on 10.12.14.149 as root.
Please specify that user's database password below. If the user has no
On 8/7/07, John Oliver [EMAIL PROTECTED] wrote:
grant all on *.* to 'root'@'10.12.14.164' identified by ''
This is *almost* proper syntax.
Try this instead...
GRANT ALL ON *.* TO 'root'@'10.12.14.164' IDENTIFIED BY 'password' WITH
GRANT OPTION
Good luck!
--
Scott
On Tue, Aug 07, 2007 at 01:11:24PM -0500, Scott Hebert wrote:
On 8/7/07, John Oliver [EMAIL PROTECTED] wrote:
grant all on *.* to 'root'@'10.12.14.164' identified by ''
This is *almost* proper syntax.
Try this instead...
GRANT ALL ON *.* TO 'root'@'10.12.14.164'
RT 3.6.1
We have one custom field per ticket, Customer, of type 'select one
value'. So far, we've set that value manually on each new ticket, but I'd
like to automate it.
What I'd like to do, within a script, is search for the last ticket from
this requestor and set the customer custom field to
my $tickets = RT::Tickets-new( $RT::SystemUser );
$tickets-FromSQL(Requestor.EmailAddress = '$address' AND
'CustomField.{Customer}' IS NOT NULL);
# fetch from DB only first one ticket
$tickets-RowsPerPage(1);
my $ticket = $tickets-First;
return undef unless $ticket;
return
I have been doing about 2 days worth of searching both the mailing list
and the general web trying to find some example/screenshots/etc of RTFM,
but with little luck.
I am trying to figure out (1) If RTFM can be used to create/maintain a
publicly viewable (i.e. no need to log into RT) FAQ base
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