Re: [rt-users] Minor patch

Jesse Vincent wrote: Thanks for the patch. That looks like a kind of strange place to put that skip. Is there a reason it's not at the start of the loop? "Because I backtracked to the first place that looked reasonable." 8-) I have no preferences here, as long as it works! ___

Subject: [rt-users] Date/Time in exported spreadsheet wrong

Hi Bjoern, I have noticed the same issue in RT 3.6.0. I'm not sure if I got to the bottom of it but I believe that the time recorded in the database is always GMT. When you view times and dates via the web front end, the settings in RT_SiteConfig.pm come into effect, adjusting the time for your lo

[rt-users] Who can resolve Reminders which are owned by "nobody"?

Hello, We have rt 3.6.5; someone here has created a reminder which is owned by Nobody. This is visible for all Watchers of this Queue on "RT at a glance" (widget, which shows reminders). But I don't see how this reminder can be resolved by anyone. If we go to the Ticket page which the remind

[rt-users] RT and many attachments

Hello I encountered a problem when I want to save a lot of attachments. Is there a way to do this in a single click? Clicking 20 links is very tiresome:) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.be

Re: [rt-users] Minor patch

Thanks for the patch. That looks like a kind of strange place to put that skip. Is there a reason it's not at the start of the loop? -jesse On Oct 8, 2007, at 4:03 AM, Brian Gallew wrote: The following patch prevents an error message about "Unknown update type" on my RT installation wheneve

Re: [rt-users] errors on 3.6.5

I resolved after upgrading mysql server thanks for your suggestions Marco - Original Message - From: "Jesse Vincent" <[EMAIL PROTECTED]> To: "Marco Avvisano" <[EMAIL PROTECTED]> Cc: Sent: Friday, October 05, 2007 9:51 PM Subject: Re: [rt-users] errors on 3.6.5

Re: [rt-users] Status of the RT AssetTracker.

The Sourceforge Project is the correct one. You can grab it there from SVN: http://rtat.svn.sourceforge.net/viewvc/rtat/at/ Torsten 2007/10/8, Mathew Snyder <[EMAIL PROTECTED]>: > > http://www.theillien.com/other_stuff/at-1.2.3.tar.gz > > Keep up with me and what I'm up to: http://theillien.blo

[rt-users] Shredder Users plugin and RT_System

I was using the Shredder Users plugin for users that don't own tickets and saw that RT_System was listed as one of those users. I've got a cron job which eliminates these users as a vast majority of them are created by spam. As a matter of reassurance, RT_System won't be removed will it? -- Kee

Re: [rt-users] Status of the RT AssetTracker.

http://www.theillien.com/other_stuff/at-1.2.3.tar.gz Keep up with me and what I'm up to: http://theillien.blogspot.com Jose Antonio Canton Olid wrote: > Hello > > > > Well, I am really sorry but I am using these two links and I only see > access errors. > > · http://atwiki.chaka.net

RE: [rt-users] Status of the RT AssetTracker.

Hello Well, I am really sorry but I am using these two links and I only see access errors. * http://atwiki.chaka.net/at-1.2.3.tar.gz --> 502 Bad Gateway * http://homepages.findlay.edu/rfox/at-1.2.3.tar.gz --> 404 - File or directory not found Today I can not download the

[rt-users] Minor patch

The following patch prevents an error message about "Unknown update type" on my RT installation whenever I try to update a multi-choice custom field with categories. --- lib/RT/Interface/Web.pm 2007-07-19 22:30:01.0 +0300 +++ local/lib/RT/Interface/Web.pm 2007-10-07 15:10:17.0