[rt-users] 3.6.1 - 3.8.1 - Problem with Saved Searches

2008-12-14 Thread LandyBible
Hello All,I'm attempting to move our RT server from 3.6.1 to 3.8.1. I'm not doing a actual upgrade, but instead I created a new VM for the new server and did an install from the latest tarball.I did an install up to the point where I should initialize the database. At that point, I dumped the

[rt-users] RT: Encode::Guess failed: ; fallback to iso-8859-1

2008-12-14 Thread Jayen Ashar
Hi, We had an e-mail disappear a few weeks ago and not go through the gateway and didn't notice until now. We're running RT 3.6.4. This is what the log says == Dec 3 15:29:48 scirt1b RT: Could not record email: Could not load a valid user

Re: [rt-users] 3.6.1 - 3.8.1 - Problem with Saved Searches

2008-12-14 Thread LandyBible
Under the global section of my virtual host (apache2), I have:RewriteEngine onRewriteRule ^/rt$ /It works when I hit the old /rt url before I log in. I am presented with the log in page. However, when I log in, I immediately get "the page you requested could not be found" in the middle of the

[rt-users] RT2-to-RT3 migration lost ticket data and status change issues

2008-12-14 Thread Brian Friday
Hello all, I am using the RT2-to-RT3 migration tool (latest) to migrate a RT2 instance (Mysql 3.23, DB is 1+ GB in size) from 2.0.14 to RT 3.6.7 (Mysql 5). I have copied the original RT2 install, and the new RT3 from their respective machines to a go between system. I've fixed the paths