[rt-users] Images corrupted after upgrade to 3.8.0
Hi, Just recently have updated to RT-3.8.0 unfortuately it appears that all images whom were stored in the database have been slightly corrupted. However all other binary type attachments seem to be ok. I have run both the schema upgrade to upgrade the database objects along with the instructions found in UPGRADING.mysql. Any thoughts on why this might be? database was dumped with default-character-set=binary. *Regards,* *Aaron Guise 07 854 7824 027 212 6638 aa...@guise.net.nz * ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Images corrupted after upgrade to 3.8.0
Correction, it actually appears to have broken the majority of binary attachments. There are only a couple that I have found to work. On Mon, Jan 12, 2009 at 12:19 AM, Aaron Guise aa...@guise.net.nz wrote: Hi, Just recently have updated to RT-3.8.0 unfortuately it appears that all images whom were stored in the database have been slightly corrupted. However all other binary type attachments seem to be ok. I have run both the schema upgrade to upgrade the database objects along with the instructions found in UPGRADING.mysql. Any thoughts on why this might be? database was dumped with default-character-set=binary. *Regards,* *Aaron Guise 07 854 7824 027 212 6638 aa...@guise.net.nz * ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Images corrupted after upgrade to 3.8.0
Problem is resolved. I re-dumped the sql for attachments. then dumped all other tables separately too. completed a new make install and make initialize-database imported all the other table data and then imported the attachments. This has been bothering me a while so is great to be finally resolved, so can upgrade our production server. On Mon, Jan 12, 2009 at 12:19 AM, Aaron Guise aa...@guise.net.nz wrote: Hi, Just recently have updated to RT-3.8.0 unfortuately it appears that all images whom were stored in the database have been slightly corrupted. However all other binary type attachments seem to be ok. I have run both the schema upgrade to upgrade the database objects along with the instructions found in UPGRADING.mysql. Any thoughts on why this might be? database was dumped with default-character-set=binary. *Regards,* *Aaron Guise 07 854 7824 027 212 6638 aa...@guise.net.nz * ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Self service error on page IE 6
Thank you Jesse for your reply. I am running latest RT 3.2.8 and i also validate it using IE6 and it is working fine, however my customer is using IE6 which gets this error. For now I have disabled rich text from config file. If you have any solution for this problem I will be happy to re-enable rich text editing. On Fri, Jan 9, 2009 at 3:36 PM, Jesse Vincent je...@bestpractical.com wrote: On Thu 8.Jan'09 at 17:31:47 +0200, Monti gmail wrote: Hi all, I have a customer which uses the Self Service HTTP interface using IE 6.0 The customer complains he cannot see the issue description text box when trying to submit new issue. Monti, You don't mention what version of RT you're using. If you're not yet on 3.8.2, can you upgrade and test the current release? It sounds like there's an issue with FCKEditor for your IE6 user. We've tested RT with IE6 a fair bit and never ran into this (as far as I know). As a last resort, you can disable RT's rich text support from the config file. Best, Jesse he gets error on page with the following: Line: 124 Char: 2 Error: Object expected Code:0 URL: http://Server.URL/NoAuth/RichText/editor/fckeditor.html?InstanceName=ContentToolbar=Default It is working fine with IE7 and FF 3.0 any ideas how to fix it? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
