Just replying to my own message in case anyone ever runs into this
problem.
I also noticed a line like this in /var/log/messages
Jun 27 12:58:09 rt RT: DBD::mysql::st execute failed: Got error 28
from storage engine at /usr/lib/perl5/site_perl/5.8.8/DBIx/
SearchBuilder/Handle.pm line 509.
Hi Matthew,
On Jun 27, 2009, at 8:04 PM, Matthew Isaacs wrote:
What version of RT?
3.8.3
In 3.8 there is a place under Configuration-Global to edit RT at a
Glance for all users on the system. This would replace the default,
but still allow those users with the relevant permissions to