Thanks Benno - I'll let you know how I get on. I am a bit surprised that only
one person other than you and me has noticed this issue!
-Original Message-
From: Benno Overeinder [mailto:be...@nlnetlabs.nl]
Sent: 26 August 2009 20:14
To: James J. Oliver
Cc: 'Ruslan Zakirov';
Hello,
I made an update from 3.6.5 to 3.8.4. Everything works fine except mail: the
From:-line is empty for mails outside our network. In our network Outlook
displays the name, but not the email address.
Before the Update it worked. The settings are still the defaults:
UseFriendlyFromLine 1
Any help appreciated.
I have a custom field with a select one value option and it is
mandatory.
It works fine on creating a ticket however if a ticket is changed from
a queue that does not require or even have this cf associated with it
to a queue that does have the cf the requirement for
On Thu, Aug 27, 2009 at 02:59:03PM -0500, Robert Nesius wrote:
Hi Kevin,
I finally had time to circle back and work on piloting/configuring RT
Quick Recap - I had asked about solutions for bulk-loading identities from
LDAP (active
directory in my case) into RT so that the
You have to create a scrip that says to email watcher.
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON P7B 5E1
Phone: 807.766.7331
Email: mike.john...@normed.ca
Technology assistance: email nosmhelpd...@normed.ca
Technology
How do I get a ticket's parent ticket in a scrip? What I'm trying to do
is modify one of our On Create scrip conditions to only trigger the
scrip if the new ticket isn't a child.
Any help will be greatly appreciated,
Jeremy
___
On Fri, Aug 28, 2009 at 7:20 AM, Kevin Falcone falc...@bestpractical.comwrote:
On Thu, Aug 27, 2009 at 02:59:03PM -0500, Robert Nesius wrote:
I've installed RT-Extension-LDAPImport and was reading the README.
What jumped out at me is
that there is both a script to run (presumably
Hi folks,
I'm setting up a new instance of RT 3.8.4 with postgres 8.1.11 on CentOS
5.3, and had some problems trying to implement the Rtx::S3Invoker plugin
to enable simple search to execute saved searches. I fixed the
problem, but have a couple of questions. Some background:
After
Hi all,
I would like to upgrade our RT installation from 3.8.1 to 3.8.4 on a FreeBSD
based machine. 3.8.1 was
previously installed from ports. Even if 3.8.4 port is not available yet,
are there any instructions to
update RT from one version to the other on FreeBSD (via ports)?
Thanks,
Ho do I get the list of user accounts who can login to RT, from CLI?
--
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
___
No quite sure why this went to the list rather than rt.cpan,
and with an archive rather than a diff, but thanks for the report.
This has been fixed in 0.15 which is on its way to a CPAN
mirror near you.
--
Cambridge Energy Alliance: Save money. Save the planet.
On Fri, 28 Aug 2009 13:55:10 -0400
Akash joe.rtu...@gmail.com wrote:
Hi all,
I would like to upgrade our RT installation from 3.8.1 to 3.8.4 on a
FreeBSD based machine. 3.8.1 was
previously installed from ports. Even if 3.8.4 port is not available
yet, are there any instructions to
Mostly because I wasn't sure it was bug-worthy, and wanted some
feedback. It came as an archive because I am unfamiliar with the
process! :-)
Thanks,
-Ian
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help:
13 matches
Mail list logo
