On Mon, Dec 14, 2009 at 03:46:52PM -0500, Kevin Falcone wrote:
I'd be interested to know if the following patch fixes this on debian
stable. You should be able to apply it with
cd /usr/share/request-tracker3.6; patch ErrHeadersOut.patch
and a restart of apache
Your patch seems to be
OK, it works now
Thx
On Mon, 14 Dec 2009 22:08:29 +0300
Ruslan Zakirov wrote:
You have this behaviour because of value in Custom Condition drop
down, it should be user defined. Custom code only used with this
condition.
On Mon, Dec 14, 2009 at 12:35 PM, Nicolas GUIOT
On Tue, Dec 15, 2009 at 08:47:33AM +, Dominic Hargreaves wrote:
On Mon, Dec 14, 2009 at 03:46:52PM -0500, Kevin Falcone wrote:
I'd be interested to know if the following patch fixes this on debian
stable. You should be able to apply it with
cd /usr/share/request-tracker3.6; patch
On Tue, Dec 15, 2009 at 10:16:42AM +0530, Praveen C wrote:
I am not able to add hyperlink in RT FCK editor. If i check the source in
FCK editor,
editor is adding Hyprerlinks but when mail send from RT hyper link is
removing from message
body
I am using Request tracker 3.8 in
Hi,
On a brand new setup( 3.8.4, DB migrated from 3.6.1), I was hoping to have
email sent in HTML format, but it's not the case.
I do have Set($PreferRichText, 1); in RT_SiteConfig.pm, but that doesn't solve
my problem.
I can see the WYSIWYG editor, tickets show with font/colors etc.. in the
On 09/12/15 11:51, Nicolas GUIOT wrote:
Hi,
On a brand new setup( 3.8.4, DB migrated from 3.6.1), I was hoping to have
email sent in HTML format, but it's not the case.
I do have Set($PreferRichText, 1); in RT_SiteConfig.pm, but that doesn't
solve my problem.
I can see the WYSIWYG
On Tue, Dec 15, 2009 at 09:38:18AM -0500, Kevin Falcone wrote:
Pull d9ab3597c6193ac82d93bc7882c06f8eab7cbc86 out of the git repo
Also I would like to advise against patching package-installed files
directly in this way -- it's a very good way of getting confused as to
which version of the
On Tue, 15 Dec 2009, Dominic Hargreaves wrote:
On Wed, Dec 09, 2009 at 11:15:14PM +, Dominic Hargreaves wrote:
While I'm here though, I thought I could point out a few things about
general RT packaging in Debian.
Debian stable's update policy is not to upload new upstream releases
and
Here is how I successfully replaced the default logo in RT 3.8.7:
1) Add the following to RT_SiteConfig.pm, which may me in /opt/rt3/etc/
or /etc/request-tracker3.8/. Alter as appropriate.
Set($WebBaseURL, http://internal.yoyodyne.com;);
Set($WebPath , /rt);
Set($WebURL, $WebBaseURL .
One more nit I found with my upcoming upgrade to 3.8.7 involves Firefox.
Firefox no longer offers to save usernames and passwords. Does anyone
know why this might have happened and what I should do to get Firefox to
recognize the fields?
--
David Griffith
dgri...@cs.csubak.edu
A: Because
Ken,
Sorry for the delayed response. See inlines.
Thanks,
Behzad
On Dec 11, 2009, at 12:47 PM, Ken Crocker wrote:
Behzad,
Two questions:
1) Are there any differences between your Global settings and the
Queue settings in question?
Yes, but not in a contradictory manner as shown below:
Hello,
We have been using RT for about a month for simple tracking of problem requests
and now my manager is looking to implement an approvals process. I tried
following the suggestions in the wiki with not much luck. I then stumbled on
the workflow builder extension.
I am trying to set up a
On 09/12/15 14:37, Samarco, Paul wrote:
/opt/rt3/local/plugins/RTx-WorkflowBuilder# bin/rt-workflow --create
TestQueue TestQueue-Approval
Can't locate RTx/WorkflowBuilder.pm in @INC (@INC contains: /etc/perl
/usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5
Thanks for your help.
That seems to get me by this particular module, however it failed on my next
plugin module. I also added that path, and again it worked, but failed on my
next plugin. Below is the new error:
[Tue Dec 15 20:22:08 2009] [crit]: Can't locate RT/Authen/ExternalAuth.pm in
I installed RT 3.8.7 on a test server and loaded the database with a dump
from my production instance of RT (version 3.6.7). I then went through
the listed procedures to update the database for 3.8.7. A dump of the
resulting database is about 9.5 megabytes whereas the old database dump is
On Tue, Dec 15, 2009 at 03:34:55PM -0500, Samarco, Paul wrote:
Thanks for your help.
That seems to get me by this particular module, however it failed on my next
plugin module. I also added that path, and again it worked, but failed on my
next plugin. Below is the new error:
[Tue Dec 15
I tried that, but am still not having any luck. Is rt-workflow supposed to be
run from a command line or somehow from within the RT web interface?
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
Hi,
What is the maximum size of a query in the ticket search (not simple search)
Meaning - ( Status = open OR Status = stalled) AND (Creator = a...@1234 OR
Creator = e...@5678 ...) --- How long can that be?
Thanks,
Sean
___
On Tue, Dec 15, 2009 at 05:19:16PM +, Dominic Hargreaves wrote:
On Tue, Dec 15, 2009 at 09:38:18AM -0500, Kevin Falcone wrote:
Pull d9ab3597c6193ac82d93bc7882c06f8eab7cbc86 out of the git repo
Also I would like to advise against patching package-installed files
directly in this way
On Tue, Dec 15, 2009 at 01:42:36PM -0800, David Griffith wrote:
I forget where I read this, but I'm under the impression that unprivileged
users cannot read RTFM articles in RT 2.6.x. Is this correct? This is
the main reason why I'm upgrading to RT 2.8.x. Perhaps, is there
something I
On 12/15/2009 11:57 AM, Shawn M Moore wrote:
On 09/12/15 11:51, Nicolas GUIOT wrote:
Hi,
On a brand new setup( 3.8.4, DB migrated from 3.6.1), I was hoping to have
email sent in HTML format, but it's not the case.
I do have Set($PreferRichText, 1); in RT_SiteConfig.pm, but that doesn't
Ours reduced by about 1gig. I am sure it is something to do with the more
efficient storage of binary files in (Binary Datatypes) Instead of
longtext/longblob.
I noticed also the backup takes less time to run.. All is well and we have
no problems so I feel there is no cause for concern.
On
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