[rt-users] Multi-line text/comment/description in REST interface
I have been trying to use the REST interface through PHP cURL and the content=value uses new lines (\n) to delimit fields so how do you embed new lines into the Text: field? T-Mobile (UK) Limited Company Registered Number: 02382161 Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW Registered in England and Wales NOTICE AND DISCLAIMER This email (including attachments) is confidential. If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Multi-line text/comment/description in REST interface - SOLVED
I have been trying to use the REST interface through PHP cURL and the content=value uses new lines (\n) to delimit fields so how do you embed new lines into the Text: field? Answer: Apparently, subsequent lines need a leading whitespace. T-Mobile (UK) Limited Company Registered Number: 02382161 Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW Registered in England and Wales NOTICE AND DISCLAIMER This email (including attachments) is confidential. If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Multi-line text/comment/description in REST interface - SOLVED
On Fri, Feb 26, 2010 at 12:32, Chris Kaye chris.k...@t-mobile.co.uk wrote: I have been trying to use the REST interface through PHP cURL and the content=value uses new lines (\n) to delimit fields so how do you embed new lines into the Text: field? Answer: Apparently, subsequent lines need a leading whitespace. Never encountered that, it may be a peculiarity of your setup. I use the RT::Client::REST and never have to do this, and it is not done within the library itself either. Furthermore, the REST interface simply takes in the same style forms as the CLI, which are exposed online via the Offline Edit tool, and this requires no leading whitespace for multi-line data. Instead, the form acts more like a HEREDOC. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Custom Field in email subject line
Hello, I'm guessing the syntax for this would be quite simple but I have 0 perl knowledge. I want to display the value of a custom field in the email subject. Regards, Jim Tambling Network Services Data Tote Ltd 0117 9029215 P Think of the environment. Do you need to print this email? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 23 Dublin, Ireland - Mar 15 16 Boston, MA, USA - April 5 6 Washington DC, USA - Oct 25 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
