Hi Kevin, yes I did checked for users and I have tried few users which
currently not configured in the Oracle db or AD with the same result that is
giving the error RT error “Couldn't load user ''
Thanks and Regards
From: Kevin Falcone
Hi I was playing with the user creation and what I found was, if I don’t have
the user that I am going to create in the AD I am getting this error. If I have
the user name in the AD the account gets created with out any errors but I
don’t
see these new users from the RT select user screen.
Hi I was playing with the user creation and what I found was, if I don’t have
the user that I am going to create in the AD I am getting this error. If I have
the user name in the AD the account gets created with out any errors but I
don’t
see these new users from the RT select user screen.
Hi Asanka,
On 22/06/11 11:03, Asanka Gunasekera wrote:
1. 1. Any idea why I am unable to create any users which are not already
in the AD
2. 2. Once I create the user in AD I can created the users without errors,
but I am unable to list these new users from RT web interface. (by
Hi Guys, for question 2, when I select the option “Let this user be granted
rights (Privileged)” then the user appears on the list through user select
page. So is there a privilege that I need to set for user to be listed under
user select
From: Asanka
Hi Asanka,
maybe I haven't understood the problem.
You have users in AD and you want to let them authenticate to RT,
right? If the users does *not* exist, you will need to have the user
created first, manually or automatically - this is before any privilege
can be granted.
You will not
Hi all,
since I am not able to activate the Extension QueueWizard for RT4.0 -
is there any other idea to clone a queue ? Maybe directly via SQL ?
Reason is that I need to create some queues with similar settings (only
to divide between products) and I don't want to click every detail in
On Thu, Jun 16, 2011 at 12:31:19PM -0700, Nick Kartsioukas wrote:
On Thu, 16 Jun 2011 15:12 -0400, Kevin Falcone
falc...@bestpractical.com wrote:
Plack provides our interface to fastcgi
Not something I can ignore then :)
I believe Dom has already begun packaging the rcs for 4.0.1
You
On Tue, Jun 21, 2011 at 03:43:32PM -0700, Yan Seiner wrote:
No matter what I try, the command line interface always returns 404. I
can mis-spell something in the config file and it generates an error; I
can misspel the URL and it returns a DNS error. So I'm assuming I have all
the bits
There is a check box on the user select page that says to search disabled
users
A non-privileged user is synonymous with a disabled user.
I'm not sure of how it's worded on RT4, but in RT3.8.10, at the top of the
user select page it says Privileged Users, and at the bottom of the page,
where
On Wed, Jun 22, 2011 at 01:37:04PM -0400, Mike Johnson wrote:
There is a check box on the user select page that says to search disabled
users
A non-privileged user is synonymous with a disabled user.
I'm not sure of how it's worded on RT4, but in RT3.8.10, at the top of the
I'm happy to announce that RT 4.0.1 is now available.
http://download.bestpractical.com/pub/rt/release/rt-4.0.1.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-4.0.1.tar.gz.sig
SHA1 sums
d53bef5fbf9d4ed4536e626eed0b79a502d643a9 rt-4.0.1.tar.gz
What happened to the ExternalAuth 'environment' type of authentication?
Took me a while to work out it appears to have dissappeared between
0.08 and 0.09.
I've cut'n'pasted the relevant 10 lines or so back into 0.09 on my RT
4.0.1 install and I'm off again.
Does anyone know the rationale for
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