On Tue, Oct 4, 2011 at 11:06 PM, declaya chocoboselp...@gmx.de wrote:
Thomas Smith-12 wrote:
Discovered another issue... This one isn't strictly RT-related, I don't
think.
The email gateway is no longer working. When I configured Apache auth,
I had to do it at the /opt/rt4
Hi,
After some more testing the below scrip doesn't seem to do what it should..
It now does work but it fills in the wrong user. Sometimes a colleague of
mine instead of myself, while I'm the person hitting Resolved. Or
sometimes root, I guess because it runs a scrip when closing and the actual
After some more playing around and search it now seems to be fixed
permenantly (I hope at least lol)
This scrip does what I want it to do:
my $actor_id = $self-TransactionObj-Creator;
my $temp_user = RT::User-new();
$temp_user-Load($actor_id);
my $actor_name = $temp_user-Name();
To disable auth you can use location directives. For mailgate it's good to
protect path by IP or host name.
Regards, Ruslan. From phone.
05.10.2011 8:06 пользователь declaya chocoboselp...@gmx.de написал:
Thomas Smith-12 wrote:
Discovered another issue... This one isn't strictly
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On Wed, Oct 05, 2011 at 11:09:11AM +0200, Lars Braeuer wrote:
thanks for pointing that out. I just noticed that Ruslan replied to me
off-list, so we were
already talking about that.
He noted, that one might run into problems, when a ticket starts with
something else than type
Create. Do
On Tue, Oct 04, 2011 at 04:07:30PM -0700, josh.cole wrote:
Can't call method SetDisabled on an undefined value at
/opt/rt4/sbin/../lib/RT/User.pm line
Usually that's a misconfigured RT-Authen-ExternalAuth setup, but you
really need to turn on stacktraces and provide much more context.
On Wed, Oct 05, 2011 at 03:31:32PM +0200, Bart wrote:
Hi,
For users we've added an extra CF which is an autocomplete field containing
a list of roughly 450 organisations that we work with. We had to make a
separate CF for this in order to help our users a little, saves typo's and
makes
On Wed, Oct 05, 2011 at 09:08:37AM -0500, k...@rice.edu wrote:
On Wed, Oct 05, 2011 at 03:31:32PM +0200, Bart wrote:
Hi,
For users we've added an extra CF which is an autocomplete field containing
a list of roughly 450 organisations that we work with. We had to make a
separate CF for
Thank you, Kevin.
Do you suggest any workaround for this?
Kevin Falcone falc...@bestpractical.com 10/04/11 2:23 pm
Have a look at
http://issues.bestpractical.com/Ticket/Display.html?id=18426
-kevin
On Tue, Oct 04, 2011 at 01:32:48PM -0300, Daniel Silveira wrote:
Ok.
Put the log on
Ok...so actually I have noticed this callback is not working at all.
I have placed the code Lars has below in a file called SkipTransaction (the
callback used in ShowHistory) in
/opt/rt4/local/html/Callbacks/hibbett/Ticket/Elements/ShowHistory
I've changed the owner using chown -R root:www-data
On Wed, Oct 05, 2011 at 02:44:41PM -0300, Daniel Silveira wrote:
Thank you, Kevin.
Do you suggest any workaround for this?
Don't use TransactionBatch until a patch has been produced or write a
clever Prepare or Condition that skips the second run.
-kevin
Kevin Falcone
Understood but the strange thing is...Some users authenticate without fail.
This only happens with maybe every 1 in 5 users.
josh.cole wrote:
Can't call method SetDisabled on an undefined value at
/opt/rt4/sbin/../lib/RT/User.pm line
Any ideas?
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