Hi All, Is there a way to report on values on a custom field that retrieves
data from an external DB?.
Regards
Etuate Cocker
Freelance CMS Developer
Skype number +(61)280-147294 ext 881
Hi all
One of my colleagues intended to get daily updates on tickets which has been
not updated for past 12 hours.
I wrote a perl script and used REST interface. Then parse the output and
based on the results, email him.
The web URL is something like below which I substitute date with
LastUpdated = '12 hours ago'
http://requesttracker.wikia.com/wiki/TicketSQL#Date_Syntax
Regards
Alberto Scotto
[Blue]
Via Cardinal Massaia, 83
10147 - Torino - ITALY
phone: +39 011 29100
al.sco...@reply.it
www.reply.it
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