I have been using rt4 for some time now in plain protocols (site is on
http, fetchmail is plain pop3, external auth is done from ldap without
ssl). Now, I am increasing security by switching to encrypted
protocols.
Switching apache to https was easy thing to do, and I spent a few hours
with
On Tue, Oct 16, 2012 at 6:46 AM, Marko Cupać marko.cu...@gmail.com wrote:
I have been using rt4 for some time now in plain protocols (site is on
http, fetchmail is plain pop3, external auth is done from ldap without
ssl). Now, I am increasing security by switching to encrypted
protocols.
You know, I looked into the same thing. What I found was that it was
*not* so easy to use RT-Authen-ExternlAuth -- that is, if your LDAP
server is secure enough. My LDAP server requires a certificate to build
an SSL or STARTTLS connection, as part of our baseline security.
On Mon, Oct 01, 2012 at 02:39:18PM +0200, Philippe Fremy wrote:
1. when sending a mixed email (html + text), RT displays only the text
part of the message. Is it possible to change that ? I have set
Set($PreferRichText, 1); in SiteConfig but it does not seem to have any
effect on the way
On Tue, Oct 02, 2012 at 03:01:02PM +0200, Albert Shih wrote:
How can I create a queue where no ticket can be close ? But can be deleted,
rejected.
Custom lifecycle?
http://bestpractical.com/rt/docs/latest/RT_Config.html#Lifecycles
-kevin
pgpNLlrxvPd1L.pgp
Description: PGP signature
On Thu, Oct 04, 2012 at 07:33:44PM +1000, Bhowmik Shah wrote:
Yep, debugging for both RT and Apache is enabled, the logs don't throw up
anything out of the
ordinary. I've got Perl 5.14.2 installed.
I'm currently playing with strace and the Apache process to see if i can
spot whats
On Mon, Oct 08, 2012 at 11:51:30AM +1100, Tom Robinson wrote:
It looks as if the Command by Mail commands CC: and AddCC: can only be used
for existing users. Is
this configurable so that non-existing users may be added automatically using
the command by mail
commands?
It isn't
Is it possible to set all times to display in hours, rather than
minutes? We have some tickets with thousands of minutes each, and it
would be much more useful to see search results as hours. Any idea if
it's possible in RT 4.0.5?
A search hasn't turned up anything useful.
Thanks.
On 10/16/2012 09:37 AM, Payam Poursaied wrote:
We have a serious problem with rt 3.8.8. I have created and HTML
template for auto reply as you could see below. When I send HTML email,
I got the autoreply in a good way, i.e. I got an HTML email as same as
what I sent to RT. But if there is any
Hi,
I've installed RT-Extension-JSGantt with (middle) success but it doesn't
appear on my RT.
It seems that it needs to apply a patch, someone can tell me how do you apply
this patch (the real procedure).
Thank you for your help.
Best regards,
Julien CAUNAN
Support Moyens De Tests
On Tue, Oct 16, 2012 at 04:51:46PM +, Julien CAUNAN wrote:
I've installed RT-Extension-JSGantt with (middle) success but it doesn't
appear on my RT.
It seems that it needs to apply a patch, someone can tell me how do you
apply this patch (the
real procedure).
You didn't list
Fresh install of Centos 6.3, fully patched. Added the postgresql repo and
installed posgresql-9.2.1. RT 4.0.5 is config'd and looks ready to go. Just one
last problem...
If I start the standalone rt-server (/opt/rt4/sbin/rt-server -port 8080), I can
connect to RT and login as root without a
On Tue, 2012-10-16 at 20:55 +, Mike James wrote:
Fresh install of Centos 6.3, fully patched. Added the postgresql repo
and installed posgresql-9.2.1. RT 4.0.5 is config’d and looks ready to
go. Just one last problem…
If I start the standalone rt-server (/opt/rt4/sbin/rt-server –port
On Tue, 2012-10-16 at 20:55 +, Mike James wrote:
Fresh install of Centos 6.3, fully patched. Added the postgresql repo
and installed posgresql-9.2.1. RT 4.0.5 is config’d and looks ready to
go. Just one last problem…
I suspect SELinux shenanigans. Try disabling SELinux and trying again.
Haha, it's nice to have a laugh after beating my head against this most of the
pm.
Well, I ran make initialize-database and it completed successfully. The rt4
database exists, as does rt_user.
If I su to rt_user, I can do this:
[root@tracker ~]# su -l rt_user
[rt_user@tracker ~]$ psql -d rt4
Great, that's the answer! Thanks!
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Alex Vandiver
Sent: Tuesday, October 16, 2012 5:39 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] postgres
On Tue, Oct 16, 2012 at 5:56 PM, Mike James mja...@profitpoint.com wrote:
[root@tracker ~]# su -l rt_user
[rt_user@tracker ~]$ psql -d rt4 -U rt_user
psql (9.2.1)
Type help for help.
How about if you try
psql -H localhost -U rt_user rt4
That will tell you if you've configured postgres to
17 matches
Mail list logo
