Re: [rt-users] How to customize/redirect default Logout Page?

2013-07-11 Thread Chris O'Kelly
I haven't touched CAS before, so I am grasping at straws here, but lets start by making the assumption that you edited ./share/html/NoAuth/Logout.html (I think best practises would dictate that you edit a local copy in local/html/NoAuth/Logout.html, but I do not believe it is a necessity). I wou

[rt-users] How to customize/redirect default Logout Page?

2013-07-11 Thread Duncan Napier
Hi, I Run RT 4.0.8 using CAS Authentication and when an authenticated user selects the Logout item on the Settings/Logout menu, the web server forwards briefly to the share/html/NoAuth/Logout.html and then re-logs CAS Authenticated users back in. I would like to Logout.html to forward to a URL

Re: [rt-users] Configure Role Rights Globally?

2013-07-11 Thread Tim Wiley
On 07/11/2013 02:42 PM, Elliott, Kevin C (DOR) wrote: I have a new install of Request Tracker 4.0.7 and am working through the very granular Rights structure. I’m planning on implementing a number of queues, some of which will be managed by IT personnel in departments other than my own. I’m wond

[rt-users] Configure Role Rights Globally?

2013-07-11 Thread Elliott, Kevin C (DOR)
I have a new install of Request Tracker 4.0.7 and am working through the very granular Rights structure. I'm planning on implementing a number of queues, some of which will be managed by IT personnel in departments other than my own. I'm wondering how people configure their Role (AdminCC, Cc, Ow

Re: [rt-users] LDAPImport size limit woes

2013-07-11 Thread Thomas Sibley
On 07/11/2013 12:55 AM, Nathan Cutler wrote: >> You might contact the admins of the server and ask if they can enable >> the paging extension or something. It's strange that it's not >> supported; it's been around for _ages_. > > Thomas: OK, I will ask them. Is this the one: > > http://www.rfc-e

Re: [rt-users] RT4 - Email Errors generated even when sent 'successfully'

2013-07-11 Thread Kevin Falcone
On Wed, Jul 10, 2013 at 08:57:47AM -0700, scott.dalzell wrote: > The issue is my RT system is having a good old moan whenever an email is > sent. it is adding errors onto the RT ticket and the error log, however, all > the emails are reaching there targets. The users can reply to any emails > from

Re: [rt-users] RT-Extension-ReportSpam (was: Tickets created by junk mail)

2013-07-11 Thread Guadagnino Cristiano
Hi Stephen, this extension seems quite interesting, but I don't really know what to do with it. There's no documentation about installing nor about using. I installed it the usual way: perl Makefile.PL make make install Everything seemed to go well, but I see no difference at all in RT's UI. S

Re: [rt-users] Mandatory Custom Field Privileges

2013-07-11 Thread Tim Wiley
On 07/10/2013 06:42 PM, Thomas Sibley wrote: * What's unexpected is if a user has SeeCustomField, but not ModifyCustomField on a mandatory CF, at ticket creation they get the error "MyCustomField: Input must match [Mandatory]" even though it's not displayed & they don't have modify rights on it.

Re: [rt-users] LDAPImport size limit woes

2013-07-11 Thread Nathan Cutler
> You might contact the admins of the server and ask if they can enable > the paging extension or something. It's strange that it's not > supported; it's been around for _ages_. Thomas: OK, I will ask them. Is this the one: http://www.rfc-editor.org/rfc/rfc2696.txt ? Nathan