[rt-users] nginx / varnish / apache with RT?

2013-08-06 Thread Chris Herrmann
Hi all, i've been playing with an NVA setup for some lamp sites (Joomla) and the scaling is looking pretty amazing... still early days but initial results look very promising. anyway, it got me thinking to whether varnish would work with RT. I'm familiar enough with it to understand the generic

Re: [rt-users] nginx / varnish / apache with RT?

2013-08-06 Thread Rainer Duffner
Am Tue, 6 Aug 2013 21:04:25 +1000 schrieb Chris Herrmann chrisherrma...@gmail.com: Hi all, i've been playing with an NVA setup for some lamp sites (Joomla) and the scaling is looking pretty amazing... still early days but initial results look very promising. anyway, it got me thinking to

Re: [rt-users] nginx / varnish / apache with RT?

2013-08-06 Thread k...@rice.edu
On Tue, Aug 06, 2013 at 09:04:25PM +1000, Chris Herrmann wrote: Hi all, i've been playing with an NVA setup for some lamp sites (Joomla) and the scaling is looking pretty amazing... still early days but initial results look very promising. anyway, it got me thinking to whether varnish

[rt-users] [4.0.7][Debian]Quick search in homepage doesn't show ticket amount

2013-08-06 Thread Chrilly Cheng
Hi All, I encountered this issue when i was trying to setup RT on a new server. I've created a Lifecycle in RT_SiteConfig.pm file: Set(%Lifecycles, cyclename = { ... }, ); All queues i created are using this lifecycle, even the

Re: [rt-users] [4.0.7][Debian]Quick search in homepage doesn't show ticket amount

2013-08-06 Thread Kevin Falcone
On Tue, Aug 06, 2013 at 09:21:12PM +0800, Chrilly Cheng wrote: Hi All, I encountered this issue when i was trying to setup RT on a new server. I've created a Lifecycle in RT_SiteConfig.pm file: Set(%Lifecycles, cyclename = { ... }, ); All queues i created

Re: [rt-users] nginx / varnish / apache with RT?

2013-08-06 Thread Asif Iqbal
On Tue, Aug 6, 2013 at 8:53 AM, k...@rice.edu k...@rice.edu wrote: On Tue, Aug 06, 2013 at 09:04:25PM +1000, Chris Herrmann wrote: Hi all, i've been playing with an NVA setup for some lamp sites (Joomla) and the scaling is looking pretty amazing... still early days but initial results

[rt-users] public dashboards in RT 4.0.10

2013-08-06 Thread MacKillip, Scott
Hello, I am trying to add new dashboards to our existing RT installation (rt version 4.0.10, using MySQL). I can create the dashboard, and am able to subscribe to it, however the end users (who really need this) are not able to find and thus subscribe to the new dashboard. Additionally, I've

Re: [rt-users] Using RTIR - How to send notices to clients who do not respond to Investigations

2013-08-06 Thread Landon
On 31 July 2013 18:37, Kevin Falcone falc...@bestpractical.com wrote: I've generally just used RT::Action::Notify and --action-arg AdminCc to notify the AdminCcs (or other arguments as needed). For Notify, you must use --transaction first or --transaction last and keep in mind that Notify.pm

Re: [rt-users] [4.0.7][Debian]Quick search in homepage doesn't show ticket amount

2013-08-06 Thread Chrilly Cheng
Hi Kevin, Thanks for your reply. I've test my custom lifecycle in RT web ui, it works fine. For your concern, i paste my lifecycle code at below, please help to check it, thanks a lot! File location: /etc/request-tracker4/RT_SiteConfig.pm Set(%Lifecycles, # modify the default