On Sun, Oct 20, 2013 at 12:23:13PM +0100, Richard McMahon wrote:
Hi, I am checking some charting feature issues in RT4.0.17 and
before I report on them I would like to see if they are 'fixed' in
RT 4.2.
I use rt.easter-eggs.org to check features against our own
implementation which is
On Mon, Oct 21, 2013 at 09:44:25AM +0200, Emmanuel Lacour wrote:
Is there any chance that rt.easter-eggs.org could updated to 4.2. I
realise that this is not a Best Practical supported site.
For sure, I'm going to do this asap :)
done, I changed the urls so please got to
Dear All,
I have upgraded succcesfully upgraded to 4.0.17, everything seems to be fine,
except that RT is not receiving email tickets. nor sending automated emails to
requestors.
I am not sure what went wrong. The mail logs read:
Oct 21 11:50:27 tracker postfix/smtpd[28013]: disconnect
Hi,
I'm using RT 4.0.1 / sendmail / mysql / apache
Whenever someone submits a ticket via email the attachment is not present
in the ticket. I've tested files from a couple of KB to a few MB - same
result.
When the file is uploaded via the self-service create a ticket the
attachments work fine.
The following, very simply code returns an error:
#!/usr/bin/perl
use warnings;
use strict;
use lib '/opt/rt4/lib';
use lib '/opt/rt4/local/lib';
# Test basic connection to RT
my $queues = RT::Queues-new( RT-SystemUser );
while ( my $queue = $queues-Next ) {
print $queue-Name . \n;
}
The
I'm trying to use RT::Queue to load up a specific queue to work with. Right
now I'm keeping it simple just to get the functionality in place:
#!/usr/bin/perl
use warnings;
use strict;
use lib '/opt/rt4/lib';
use RT::Queue;
my $queue = RT::Queue-new( $RT::SystemUser );
my $qLoad =
