[rt-users] Time changes once RT resumes normal operations

2013-11-27 Thread Asanka Gunasekera
Hi I am having this below issue and my environment is RT4 and Redhat 5

when I do date at the command prompt I am getting the out put as Wed Nov 27 
14:36:35 IST 2013

But when I look at the Apache log, stop and start Apache the the the is correct 
but after starting normal operations the RT goes back 5:30 hours back

[Wed Nov 27 14:36:38 2013] [notice] caught SIGTERM, shutting down
[Wed Nov 27 14:37:23 2013] [notice] Digest: generating secret for digest 
authentication ...
[Wed Nov 27 14:37:23 2013] [notice] Digest: done
[Wed Nov 27 14:37:25 2013] [notice] Apache/2.2.17 (Unix) DAV/2 mod_ssl/2.2.17 
OpenSSL/0.9.8e-fips-rhel5 mod_perl/2.0.5 Perl/v5.14.0 configured -- r
esuming normal operations
[Wed Nov 27 09:07:25 2013] [warn]: The actual HTTP_HOST (203.143.24.116) does 
NOT match the configured WebDomain (192.168.11.39). Perhaps you shoul
d Set($WebDomain, '203.143.24.116') in RT_SiteConfig.pm, otherwise your 
internal links may be broken. (/usr/local/rt-ora/sbin/../lib/RT/Interface/W
eb.pm:1094)
[Wed Nov 27 09:07:25 2013] [warn]: The actual HTTP_HOST (203.143.24.116) does 
NOT match the configured WebDomain (192.168.11.39). Perhaps you shoul
d Set($WebDomain, '203.143.24.116') in RT_SiteConfig.pm, otherwise your 
internal links may be broken. (/usr/local/rt-ora/sbin/../lib/RT/Interface/W
eb.pm:1094)
[Wed Nov 27 09:07:25 2013] [warn]: The actual HTTP_HOST (203.143.24.116) does 
NOT match the configured WebDomain (192.168.11.39). Perhaps you shoul
d Set($WebDomain, '203.143.24.116') in RT_SiteConfig.pm, otherwise your 
internal links may be broken. (/usr/local/rt-ora/sbin/../lib/RT/Interface/W
eb.pm:1094)
[Wed Nov 27 09:07:25 2013] [warn]: The actual HTTP_HOST (203.143.24.116) does 
NOT match the configured WebDomain (192.168.11.39). Perhaps you shoul
d Set($WebDomain, '203.143.24.116') in RT_SiteConfig.pm, otherwise your 
internal links may be broken. (/usr/local/rt-ora/sbin/../lib/RT/Interface/W
eb.pm:1094)
[Wed Nov 27 09:07:38 2013] [warn]: The actual SERVER_PORT (80) does NOT match 
the configured WebPort (443). Perhaps you should Set($WebPort, 80) in
 RT_SiteConfig.pm, otherwise your internal links may be broken. 
(/usr/local/rt-ora/sbin/../lib/RT/Interface/Web.pm:1085)


I have set the RT time zone as below

Set($Timezone, 'Asia/Colombo');

Any idea what is going on

Thanks and Regards


Re: [rt-users] Incompatibility with IE11?

2013-11-27 Thread Giles Coochey

On 27/11/2013 09:37, Rubén Sánchez-Pascuala Pérez wrote:


Hi

This is my configuration:

Server:  CentOS 6.4 (64x) / Apache 2 / mod_perl
   Request Tracker 4.2.0

Client:  Windows 7 Ultimate (x64)
   Internet Explorer 11.0.9600.16428

When I clickreply on a ticket, it does nothing.

If I do this with Firefox or Chrome, works perfectly.

Is there some kind of incompatibility?


Have you tried 4.2.1 ? Various IE bugs fixed in 4.2.1


--
Regards,

Giles Coochey, CCNP, CCNA, CCNAS
NetSecSpec Ltd
+44 (0) 8444 780677
+44 (0) 7983 877438
http://www.coochey.net
http://www.netsecspec.co.uk
gi...@coochey.net



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Re: [rt-users] CustomFields table problems after upgrade to 4.2.1. (column repeated referenced after upgrade)

2013-11-27 Thread Alex Vandiver
On Wed, 2013-11-27 at 13:35 +0100, Budsjö, Martin wrote:
 Thanks a lot! I did have a extra RT4test schema... I did drop that
 yesterday, but for once I did not rm the mason cache. I did this after
 reading your reply and now it works perfectly!  Thanks again! You saved
 our upgrade plan for the weekend. 

Please keep replies on-list, so others can benefit from what you
discover.  Glad to hear that fixed things.
 - Alex