Thanks for the quick reply, Kevin.
Unfortunately though, we're running 4.0.4 version, which explains why I wasnt
able to spot that right you mention.
I'll stick to the workaround-implementation of steal-untake, for those cases
in which the user untaking the ticket is not its owner.
Oriol.
As previously announced, with the release of RT 4.2, Best Practical will
shortly cease support for the 3.8 series of Request Tracker --
specifically, on March 31st, 2014. The RT 3.8 series was first released
in July 2008 and has received only critical bug and security fixes since
2011. We will
On Mon, 2014-01-06 at 11:42 -0500, Kevin Falcone wrote:
Alternatively, wait for RT 4.2.2rc1 (announced on rt-devel) and test
once available.
RT 4.2.2rc1 is now available for testing, and resolves this issue:
http://bestpractical.com/release-notes/rt/4.2.2rc1
- Alex
