On Mon, 5 May 2014 11:39:55 -0700
Justin Killen jkil...@allamericanasphalt.com wrote:
Often times in IT, issues will come into support staff and resolved
without management ever knowing about it. I have been tasked with
providing management with a report that would show tickets closed
within
Hi,
I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
actual RT system works fine, fulltext search is up and running... but
the mailgate seems to unable to create tickets. heres the
apache2/error.log section:
[warning]: Use of uninitialized value $domain in pattern match (m//)
Hello,
Is it possible to change the default create ticket layout (removing some
fields like CC, subject and the Describe the issue below: fields) and only
use custom fields ?
If so, how can I do it ?
Thanks, Philippe.
pa href=http://www.blindenzorglichtenliefde.be/nl/Schenken;img
I have setup rt with RT::Authen::ExternalAuth but can not login with local
accounts now.. any idea what i need to add to allow it to fallback to local
if exteranlAuth does not find the user?
--
Thanks,
Thomas Sexton
System Engineer
o 513.645.5010
*tsex...@powernetco.com
Hi all,
I just wanted to let you all know that I have released my RTChecker software as
opensource.
RTChecker is a software that sits in the tray of your Windows desktop and
notifies you when there are new tickets, or when a ticket that was assigned to
you has been reopened.
RTChecker connects
On Tue, May 06, 2014 at 02:34:32PM +0200, m...@fv-berlin.de wrote:
Hi,
I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
actual RT system works fine, fulltext search is up and running... but
the mailgate seems to unable to create tickets. heres the
apache2/error.log
On Mon, May 05, 2014 at 12:40:20PM +, Kriegers Horst wrote:
It's possible to filter over more than one group ?
$users-WhoBelongToGroups( Groups = [40] ...
Yes - from the docs (which are improved in 4.2.4rc1 because of a user
contribution)
On Tue, May 06, 2014 at 03:41:10PM +0200, Philippe Dhont wrote:
Is it possible to change the default create ticket layout (removing some
fields like CC, subject and the Describe the issue below: fields) and only
use custom fields ?
If so, how can I do it ?
You have the source to RT and can
On Tue, May 06, 2014 at 10:18:28AM -0400, Thomas Sexton wrote:
I have setup rt with� RT::Authen::ExternalAuth but can not login with
local accounts now.. any
idea what i need to add to allow it to fallback to local if exteranlAuth
does not find the
user?
I'm assuming you have the
Evening All,
Just done a new install of RT 4.2.3 on Debian 7.5 and I'm having issues with
mail sometimes not being recorded when sent through rt-mailtool.
I'm running it directly from the CLI and it sometimes returns error 75 will the
following traceback:
# while true; do
Thanks for your replies guys. And thanks for adding that feature request
Brent (http://issues.bestpractical.com/Ticket/Display.html?id=29638).
On 2 May 2014 13:52, Landon Stewart lstew...@iweb.com wrote:
Hello,
It seems that the sorting by custom field in search results is always done
On Tue, 2014-05-06 at 21:45 +0100, Lee Wilson wrote:
RT server error. The RT server which handled your email did not behave
as expected. It said:
Error in tempdir() using /tmp/XX: Tried to get a new temp name
different to the previous value 50 times.
Something wrong with template??
On 06/05/2014 22:26, Kevin Falcone wrote:
On Tue, May 06, 2014 at 02:34:32PM +0200, m...@fv-berlin.de wrote:
Hi,
I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
actual RT system works fine, fulltext search is up and running... but
the mailgate seems to unable to create
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