[rt-users] Removing ticket links

Hello, How can I remove the links ticket is parent of? I do not need to remove the linked tickets but the link itself/ Is that possible? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Removing-ticket-links-tp58484.html Sent from the Request Tracker - User mailing

[rt-users] How to add a group

Hi everyone. I want to add a group (defined inside RT) in a script ? I find something on the web who use de AddWatcher like something : my $addGroupObj = RT::Group-new($RT::SystemUser); $addGroupObj-LoadUserDefinedGroup('My Group');

[rt-users] Reply-To - Friendly Display Name Missing

Hello, I notice that the friendly display name seems to be missing from the mail headers in reply-to: from email generated from RT. For example if we send a ticket out from RT the email headers show up like this on the receivers end: Reply-To: supp...@ourdomain.com From: RT Staff Name

Re: [rt-users] Install Error in GnuPG::Interface

Thanks for your help, Alex. Per your suggestion I have submitted a bug notice. Rolf Krogstad Information Technology Pace Analytical Services Inc. Minneapolis, MN USA On 9/9/2014 at 7:27 PM, in message cafdkmptv0epqv797khxddvotfuf_u6smmm+httlf0c0rod9...@mail.gmail.com, Alex Peters

Re: [rt-users] Suddenly format of forwarded mails from RT is changing

Dear Kevin, Thanks for response. We have not done any change as per my team. Is it bug? While responding ,it removes the html tags. Will upgrading to rt 4.2.6 resolve the problem. Looking forward for your response pls. Regards, Ajay On Fri, Aug 22, 2014 at 7:31 PM, Kevin Falcone