Re: [rt-users] How to move an existing database to a new server
Hi Kevin, once again thank you for your reply. So If understood correctly: 1)/opt/rt4/sbin/rt-setup-database --action drop database (drop the existing rt4 database which I created when first install rt4.2.9) Followed this guide http://binarynature.blogspot.co.uk/2013/10/install-request-tracker-4-on-ubuntu-server.html so I have done initdb and don't need to do again? 2)/opt/rt4/sbin/rt-setup-database --action create database,acl (create a new database with acl) 3)gunzip -c rt-mydump.sql.gz | mysql -uroot -p rt4 4)/opt/rt4/sbin/rt-setup-database --action upgrade On step 4 I get Error: Couldn't read dir './etc/upgrade' with upgrade data Having a read around, this error comes up if you are not running from the extracted source directory. But my understanding was that /opt/rt4/sbin is the correct location because step 12 work with no problems. Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875p58999.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
Re: [rt-users] login via html-form (username/password) and WebExternalAuth side-by-side
On 11/11/2014 08:19 PM, Kevin Falcone wrote: On Tue, Nov 11, 2014 at 12:45:41PM +0100, Luca Mazzaferro wrote: I want to give my users the possibility to login to rt through an SSO-mechanism (here: kerberos). It works fine if I require a Kerberos -ticket in through apache2. However, I would like to either have the people type their username / password in the HTML-Login form or click a button to login with the Kerberos ticket. I'd suggest either two Virtual Hosts, one which does the kerberos tickets, or one domain using Satisfy so that people without kerberos tickets drop through to RT's login. Have you reviewed http://bestpractical.com/docs/rt/latest/authentication Your technique of copying and fiddling with Login.html seems much more complicated that it's needed to be for anyone that we've set this up for before. Most of the time folks just have a button on the normal login page that runs them off to the shib or kerb auth points and then back again and then RT notices you have REMOTE_USER and you're good to go. -kevin Hi Kevin, thank you very much for your suggestions. Unfortunately here I have some firewall restrictions so 2 Virtual hosts could be difficult. I will try to read http://bestpractical.com/docs/rt/latest/authentication Thank you again Luca
[rt-users] how sync mysql?
how i sync status field's in table Tickets (RT) with other table in remote server?(Update or insret) example : if i changed ticket status(new = open) in RT web interface other filed table in remote server is change.
