You're doing this:
# make initialize-database
which is in turn running this:
# /usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib sbin/rt-setup-database
--action init --prompt-for-dba-password
which is going to connect to the database as the RT "DBA user" (RT_Config
setting $DatabaseAdmin), whic
You could drop the database and set it up again, or also completely
uninstall and reinstall RT.
(this is a repeat of a question I sent to the list some 30 weeks ago
with no answer, in case anyone is getting a sense of dejavue)
Hello,
I'm adding RT REST support to my software (currently it uses the CLI as
a back-end.)
In the CLI I can get basic information about multiple tickets in one
cal
Is it possible to increase the length allowed to display the task name in
the Gantt chart?
Gaston Huot
514.823-7202
On 12/09/2014 08:34 AM, john.white wrote:
> This is for RT ver. 3.8.2. I’m trying to capture the “Started” field
> value in the Dates block and place it in a Custom Field (called Started
> Date) so that I can output that data in the spread sheet reports to
> perform metrics (don’t see how to outpu
I am having troubles with the database initialization, for a fresh
install of RT 4.2.9. The error message is: DBD::mysql::st execute
failed: Access denied for user 'root'@'10.10.10.3' to database 'rt4' at
/tmp/rt-4.2.9/sbin/../lib/RT/Handle.pm line 452. make: ***
[initialize-database] Error 255
does anyone know how to reset the default configs ?
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Hi,
This is for RT ver. 3.8.2. I'm trying to capture the "Started" field value in
the Dates block and place it in a Custom Field (called Started Date) so that I
can output that data in the spread sheet reports to perform metrics (don't see
how to output that data to the spreadsheets any other
I feel that there are actually several issues to discuss in this thread:
1. Perl modules vs. Perl module distributions
2. Perl module distribution sources
3. Perl module distribution installation
4. knowledge assumed by the CPAN site
5. knowledge assumed by RT's documentation
6.
