[rt-users] Dashboard Layout?

2015-01-14 Thread Josh Tackitt
Is it possible for an RT dashboard to display a saved search spanning both columns at the top with two saved search columns below? Thanks, Josh

Re: [rt-users] problem in RT

2015-01-14 Thread Alex Peters
To be clear, the UNIX permissions of that file are changing almost every morning? What are they changing to in order to cause RT to fail, and what are you changing them back to? On Thu, 15 Jan 2015 3:19 am Lorraine Johnson rrainey...@gmail.com wrote: This happens mostly in the mornings when i

Re: [rt-users] RT problem with validation

2015-01-14 Thread Kevin Falcone
On Wed, Jan 14, 2015 at 10:05:47AM +, Atif Mehboob wrote: We are trying to use validation” (?#Digits)^[\d.]+$ “in RT 4.2.1. But this validation is not accepting 0 as a digit. It only accepts 1-9 as a digit. Is there any possible way to change the behaviour and make it to accept 0 as a

Re: [rt-users] problem in RT

2015-01-14 Thread Lorraine Johnson
Hello, I have this issue with my RT most often the RT looses connectivity the RT database and when that happens I have to change the permission of the file RT_SitecConfig.pm in the /opt/rt4/etc folder. I want to fix that problem once and for all, please help thanks for your attention On Tue,

[rt-users] RT problem with validation

2015-01-14 Thread Atif Mehboob
Hi All, We are trying to use validation” (?#Digits)^[\d.]+$ “in RT 4.2.1. But this validation is not accepting 0 as a digit. It only accepts 1-9 as a digit. Is there any possible way to change the behaviour and make it to accept 0 as a digit? Cheers, Atif -- Atif Mehboob Linux

Re: [rt-users] problem in RT

2015-01-14 Thread Alex Peters
It sounds like something is repeatedly modifying the permission of your RT_SiteConfig.pm file such that RT can't read it. I don't think RT would be doing that. How often is this happening for you? Are you performing any particular steps before this occurs? On Wed, 14 Jan 2015 8:48 pm Lorraine