[rt-users] RT eats table-tags in html-emails

RT is pruning the table, td and tr -tags from emails when you look at them at the Ticket/Display.html -page, is there a way to stop RT from doing this? I tried enabling Rich text (HTML) in my preferences and looked at \share\html\Elements\ShowMessageStanza but I'm just a beginner when it comes to

Re: [rt-users] RT eats table-tags in html-emails

On Fri, Jan 16, 2015 at 06:49:05AM -0700, vinz wrote: RT is pruning the table, td and tr -tags from emails when you look at them at the Ticket/Display.html -page, is there a way to stop RT from doing this? I tried enabling Rich text (HTML) in my preferences and looked at

[rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

Hi all, is there an extension like RT-Extension-QueueDeactivatedScrips but working with RT 4.2? What the extension does is allowing an administrator to selectively deactivate global scrips for a queue. thank you in advance. Bye Cris

Re: [rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

RT 4.2 Gas a similar mechanism. Von meinem iPhone gesendet Am 16.01.2015 um 15:23 schrieb Guadagnino Cristiano guadagnino.cristi...@creval.it: Hi all, is there an extension like RT-Extension-QueueDeactivatedScrips but working with RT 4.2? What the extension does is allowing an

Re: [rt-users] setting a password for a user

Hi Alex, Thanks for the reply. We actually do import passwords from LDAP for users that are in LDAP. But is it possible to also have users who are not in LDAP - and be able to change their passwords? I am sorry, I must be missing something but I still don't quite see the logic of the arrangement

[rt-users] call and display custom field in create.html Ticket

call and display custom field in create.html Ticket hi I write because I could not give in and you can call and display ticket interface only one of the custom fields are generated and to display them in different locations interface creating a new ticket. As it directly shows all the fields

[rt-users] Adding accesskey for next and previous

We recently upgraded to 4.0 ... and although I really like the new layout, the move to dropdowns for next and previous has turned out to be a little annoying - particularly when trying to get through a number of tickets. Example: Search for tickets, open first ticket - do some work, then you

Re: [rt-users] setting a password for a user

Alex, I finally resolved the issue by setting up the password for use root using this command: perl -I/opt/rt4/local/lib -I/opt/rt4/lib \ -MRT -MRT::User \ -e'RT::LoadConfig();RT::Init(); my $u = RT::User-new($RT::SystemUser); $u-Load(root); $u-SetPassword(secret)' borrowed from here:

Re: [rt-users] RT eats table-tags in html-emails

Another solution in recent versions of RT is to install the HTML::Gumbo module from CPAN, which should automatically enable correct display of all HTML in tickets without any coding. On Sat, 17 Jan 2015 1:11 am k...@rice.edu k...@rice.edu wrote: On Fri, Jan 16, 2015 at 06:49:05AM -0700, vinz

Re: [rt-users] setting a password for a user

When you say in your original message that you seem to be required to change your own password in order to change someone else's, can you please describe what is being shown to you in RT's interface at that point? I'm still expecting that you're being shown three password entry boxes on users'