Hi
I have problem with a template that creates a child ticket, right now it
looks like this
===Create-Ticket: New Equipment Network
Subject: { $Tickets{'TOP'}->Subject( ) } -
{$Tickets{'TOP'}->FirstCustomFieldValue('ICM Object Type');} :
#[{$Tickets{'TOP'}->Id( )}]
Queue: ICM Network
RefersTo: {
Hello!
i have a cron job which purges deleted tickets if they are older than 6 month.
this worked for quite a long time but for a week I get an error message
Tickets will be deleted nevertheless. I also ran rt-validator.
Message:
Couldn't wipeout object: Can't call method "IsLocal" on an undefine
Trying that again with .txt attachments to prevent mail list scrubbing.
On Mon, Feb 9, 2015 at 8:17 AM, Joshua Lansford <
joshua.lansf...@laserlinc.com> wrote:
> Here is the upgrade error in full.
> mysql -u root -p
> create database rt4;
> quit;
> git clone git://github.com/bestpractical/rt.git
Here is the upgrade error in full.
mysql -u root -p
create database rt4;
quit;
git clone git://github.com/bestpractical/rt.git -b stable
cd rt
autoconf
./configure > configure.log
sudo make fixdeps > fixdeps.log
make testdeps > testdeps.log
sudo make upgrade > upgrade.log 2>&1
mysql -u root -p rt4
You are not supposed to modify the string "username" in login.html directly.
instead, you could make use of RT's i18n function to choose the language you
want, the easiest way is changing browser's language settings.
Regards
sunnavy
> On Feb 9, 2015, at 5:24 PM, Shahab Sharifzadeh wrote:
>
> T
Thanks...But I have a new problem I have edited the word "username"
in login.html file to persian language " نام کاربری " and it work
correctly but my problem is this that when I enter incorrect username or
password , the persian words such as " نام کاربری " is shown
illegible. What I have to d
Hi
I have been working on migrating our existing old RT 3.8.8 to RT 4.2.9.
We currently have two domains that point towards the same RT – and that works
in RT 3.8.8 – and I’d like to have the same setup in the new RT, so I don’t
break any links to the two current domains that I am not aware of
On 02/06/2015 07:02 PM, Kenneth Crocker wrote:
Arnaud,
You need to make sure the scrips are running in the right sequence. You
do this by setting the execution to " transaction batch" and give them
names that ensure the correct sequence.
Thanks Kenneth, took me a while to find how to put a scr
