[rt-users] flock in sbin/rt-fulltext-indexer fails when RT installed on RO filesystem

2015-02-23 Thread Lee Damon
I'm trying to install RT 4.2.9 into a volume in OpenAFS. I have the vast majority of it working fine (with the patch I posted last week adding @ to the acceptable characters in a path in lib/RT/I18N.pm). However, there is one problem I'm still seeing. This chunk of code in sbin/rt-fulltext-indexer

[rt-users] Login in unix

2015-02-23 Thread Shahab Sharifzadeh
Hi How can i login in unix with a user that is created in RT's web interface?

Re: [rt-users] Resolve ticket dependant and correspond.

2015-02-23 Thread Guadagnino Cristiano
I'm not sure if it is supported in RT 4.2.6, but you could set: Set($HideResolveActionsWithDependencies, 1); in your RT_SiteConfig.pm. This way, you will not have a "Resolve" action in your menu if the ticket cannot be resolved due to dependencies. Hope this helps. Cris On 23/02/2015 12:22,

[rt-users] Resolve ticket dependant and correspond.

2015-02-23 Thread elifree
Hello, I've searched through the mailing list archive, but could not find any hint yet. Could someone help me with this : The context (RT version is 4.2.6.) : * Ticket #1 is dependant on ticket #2, so ticket #1 cannot be resolved if ticket #2 is not resolved. * The Resolve action i