Re: [rt-users] RT saves data in quoted-printable, why???

2015-03-05 Thread Alex Vandiver
On Thu, 5 Mar 2015 18:50:57 +0100 Palle Girgensohn * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be text/plain Why is this? It seems it is doing more harm than good -- it makes it harder to use indexes

Re: [rt-users] Upgrade to 4.2.9 Lost Dashboards.

2015-03-05 Thread Alex Vandiver
On Thu, 5 Mar 2015 14:52:39 -0500 Alex Vandiver ale...@bestpractical.com wrote: On Wed, 25 Feb 2015 11:52:37 + Sam Maher sam.ma...@lawsonlewisblakers.co.uk wrote: I have moved to a new server and upgraded to the latest version but all my privileged users except one have lost their

Re: [rt-users] sphinx weirdness [explanation and possible solution]

2015-03-05 Thread Alex Vandiver
On Wed, 25 Feb 2015 13:54:45 +0100 Arkadiusz Miśkiewicz ar...@maven.pl wrote: Ok, mysql is too smart! For sphinx to work mysql needs to first query AttachmentsIndex_3 and then make joins to it. Otherwise sphinx won't work. That's due to sphinx architecture. Here mysql is too smart and

Re: [rt-users] Upgrade to 4.2.9 Lost Dashboards.

2015-03-05 Thread Alex Vandiver
On Wed, 25 Feb 2015 11:52:37 + Sam Maher sam.ma...@lawsonlewisblakers.co.uk wrote: I have moved to a new server and upgraded to the latest version but all my privileged users except one have lost their dashboards. Has anyone else had this problem? Please specify what you mean by latest

Re: [rt-users] RT saves data in quoted-printable, why???

2015-03-05 Thread Alex Vandiver
On Thu, 5 Mar 2015 14:31:56 -0500 Alex Vandiver ale...@bestpractical.com wrote: I _believe_ that this code may be replaced by (untested): } elsif (!$RT::Handle-BinarySafeBLOBs !eval { Encode::decode( UTF-8, $Body, Encode::FB_CROAK); 1 } ) { $ContentEncoding =

Re: [rt-users] RT saves data in quoted-printable, why???

2015-03-05 Thread Václav Ovsík
https://issues.bestpractical.com/Ticket/Display.html?id=29735 -- Zito

Re: [rt-users] relative date search

2015-03-05 Thread Alex Peters
You can enter 14 days ago into the Created box, or Created 14 days ago into the Advanced screen of the search builder. On Fri, 6 Mar 2015 5:47 pm Eierschmalz, Bernhard bernhard.eierschm...@scheppach.com wrote: Hello, is it possible to make date-searches in RT with relative date? For

[rt-users] relative date search

2015-03-05 Thread Eierschmalz, Bernhard
Hello, is it possible to make date-searches in RT with relative date? For example search all open tickets where creation-date is older than 14 days. best regards Bernhard

Re: [rt-users] relative date search

2015-03-05 Thread Alex Peters
Here's all of the acceptable syntax: https://metacpan.org/pod/Time::ParseDate#Relative-date-formats On Fri, 6 Mar 2015 5:48 pm Alex Peters a...@peters.net wrote: You can enter 14 days ago into the Created box, or Created 14 days ago into the Advanced screen of the search builder. On

Re: [rt-users] RT saves data in quoted-printable, why???

2015-03-05 Thread Alex Vandiver
On Fri, 6 Mar 2015 00:06:32 +0100 Václav Ovsík vaclav.ov...@i.cz wrote: https://issues.bestpractical.com/Ticket/Display.html?id=29735 Aha -- thanks for digging that out! I thought I vaguely recalled something in this area previously.

[rt-users] RT saves data in quoted-printable, why???

2015-03-05 Thread Palle Girgensohn
http://commons.apache.org/proper/commons-codec/apidocs/org/apache/commons/codec/net/QuotedPrintableCodec.html in the releasen note for RT-4.2.2 [https://www.bestpractical.com/release-notes/rt/4.2.2] * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL,

Re: [rt-users] Login in unix

2015-03-05 Thread Marc Chantreux
On Mon, Mar 02, 2015 at 12:44:16PM +1300, Aaron Guise wrote: You cannot. The users created in the Web UI are only for RT. To login to *NIX you need to create the user at the OS level. Of course you could do the user creation with a scrip once the user is created. Not sure I would