On further thought, I realise that a custom condition on the send email to
Admin CCs scrip is not a solution—you can only use such a condition to
send either all admin CC emails or none (i.e. you can't send to some admin
CCs and not others this way).
To achieve your desired behaviour without
Hi,
On Thu, Mar 05, 2015 at 06:37:21PM -0500, Alex Vandiver wrote:
On Fri, 6 Mar 2015 00:06:32 +0100 Václav Ovsík vaclav.ov...@i.cz
wrote:
https://issues.bestpractical.com/Ticket/Display.html?id=29735
Aha -- thanks for digging that out! I thought I vaguely recalled
something in this area
Hi all,
I have both the 'Recipients' and the 'Scrips and Recipients' sections
empty when I resolve/reply to a ticket.
I mean, I see no recipients and no check boxes.
I have no warnings/errors in the log.
What can it be that is causing this behavior?
Thank you in advance.
Cris
On Fri, 06 Mar 2015 12:42:38 +0100 Loïc Cadoret lcado...@keyyo.com
wrote:
Greetings rt-users followers,
I would like to create a script that check out if the max attachment
size of a response is reached and if so, send an autoreply to the
requestor informing him that his documents are too
On Thu, 5 Mar 2015 12:06:55 +1100 Matthew Crozier
matt...@staff.broadbandsolutions.com.au wrote:
I'm having an issue when attempting to create a new article as the
root (SuperUser rights) account. It simply says Permission denied
Check your error logs. Running rt-validator --check might also
Hi Alex,
I have upgraded from 4.0.4, But the strange thing is that some people kept
their dashboards and some didn't.
Sam
-Original Message-
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Alex Vandiver
Sent: 05 March 2015 19:57
To:
Hello,
we have different users with different by-group or globally-saved-searches on
their own RT at the glance.
In the WebInterface I only can find by user which saved-search is on this users
RT at the glance.
Is there a way to do this vice versa, so to find by saved-search, on which
users
Greetings rt-users followers,
I would like to create a script that check out if the max attachment
size of a response is reached and if so, send an autoreply to the
requestor informing him that his documents are too heavy. Indeed,
customers send documents to our customer services but
