Hi list,
we've been having some issues with RT (4) becoming very slow at times. By using
mytop, I've realised that there are often SQL sessions showing up as slow or
completely froze such as:
577 rt_user localhostrt4 234 Query SELECT
Hello
I have been working on an existing installation that has been installed for
some time. I have tried everything to get it working but no dice. Our domain
just changed from one domain to another. I am not sure if this is part of the
issue but I had an smtp relay put in place but should
Ciao,
On Mon, Mar 16, 2015 at 11:59 AM, Giuseppe Sollazzo gsoll...@sgul.ac.uk wrote:
How can I identify what's running this session? I suspect this might be
linked to some users running heavy searches, and what I read online in the
archives seems to confirm the suspicion.
Logging long
All,
I have an online form that I am using to create tickets in RT for Data and/or
Report Requests. The way that the requests are getting to RT is in the
Completion email message, I am BCCing the address that is forwarding to the
queue. Unfortunately the form maker doesn't allow a noreply
On Sat, 14 Mar 2015 13:30:54 -0400 Gaston Huot gas...@huot.me wrote:
Hello.
Is there something new about running 2 RT-4.x instances on the same
installation ?
Most comments are quite outdated, including the wiki.
Someone doing it using version 4.x ?
Just install into two directories and
Hello!
We are running two instances of RT (4.2.9 with MySQL) as two completely
separated installs (the installation is done in two different
directories).
Access is separated through Apache Alias configuration.
We haven't had problems in the past, all is working fine...
BR,
Markus
