Most common cause of this error I find is when I have made typo in
RT_SiteConfig like forgetting a semi-colon or comma.
You will need to look in the web server logs for the actual cause as others
before me indicated.
--
Regards,
Aaron
On Sat, 18 Apr 2015 at 4:37 am Sam Maher
wrote:
> Hi,
>
> I
Hi,
Is this a fresh install or have you updated the server?
If so it might be a problem with the virtual hosts. I had this problem and
can't remember what I changed. I will have a dig when I'm next at a computer.
Also looking in the apache logs might have the answer.
Sam
Sam Maher - IT Tec
Hi Lorraine,
Before anyone can provide any useful answer to this I think we'd need more
details from you. Where did you look for the log files before giving up on
finding them? Did you check the RT_SiteConfig.pm file to see where logging is
supposed to be going and then check there? Did you
Thanks to all,
I was confused by the documentation. I was expecting to see some sort of
toggle controls on the various ticket history displays that would
expand/collapse or show/hide the various elements in the display. It is now
clear that this is a user preference change.
Cheers
Hi all,
would like to ask you how to work with the links for asset entry.
At the moment - after default installation - the search for asset links is
searching in tickets only. I discovered using 'asset:' prefix I am able to
link two assets. Is there some way to let that form searching in assets by
Hello,
I try logging into my RT and I get this error
" An internal RT error has occurred. Your administrator can find more
details in RT's log files."
I seem not to find the RT log files. Please help