Re: [rt-users] Change RT email address

2015-05-18 Thread Jaime Kikpole
On Mon, May 18, 2015 at 7:15 AM, Loïc Cadoret lcado...@keyyo.com wrote: Yes RT_SiteConfig.pm sorry, it was what wanted to say ;) It IS what you said. Its just that what I wrote refers to both files, so I wanted to be clear about which one to edit (RT_SiteConfig.pm) vs. use as reference

[rt-users] REST 2.0 404

2015-05-18 Thread Aaron C. de Bruyn
I downloaded the REST 2.0 API from github and installed it as well as adding it to RT_SiteConfig.pl. When I attempt to access the interface at https://example.com/REST/2.0/ticket/33, I initially get a message saying 'Authorization Required'. If I use HTTP Basic Auth to authenticate using an RT

Re: [rt-users] Change RT email address

2015-05-18 Thread Loïc Cadoret
Hi Richard, What email adress would you like to change ? Is it the one used by a queue when commenting or responding to a ticket or the one used by RT system ? For the first part of my answer, check out in the queue configuration directly in the WebUI, for the second part, check out the

Re: [rt-users] Change RT email address

2015-05-18 Thread Jaime Kikpole
There is a regular expression in RT_Config.pm. Look for it, read the directions, and then make any needed adjustments in RT_SiteConfig.pm (not RT_Config.pm.) Make sure that it matches the new email address and the old one. It's important that it handle both, so that you can account for both

Re: [rt-users] Change RT email address

2015-05-18 Thread Loïc Cadoret
Yes RT_SiteConfig.pm sorry, it was what wanted to say ;) Loic Cadoret IT Technician Keyyo Le 18/05/2015 13:04, Jaime Kikpole a écrit : There is a regular expression in RT_Config.pm. Look for it, read the directions, and then make any needed adjustments in RT_SiteConfig.pm (not