[rt-users] Send dashboard to members of a group

2015-05-29 Thread Markus . Wildbolz
Hi guys! I have a dashboard which I want to send to all members of a specified group. What would be the best way to do this? Is there a way to force all users to subscribe this dashboard? Or is there a way through rt-crontool? I'm not sure at the moment, in which direction i should go. Would

Re: [rt-users] Change RT email address

2015-05-29 Thread Loïc Cadoret
Well, I think what you wanted to do was feasible by creating a RT user with the Team inbox or the mailing list address as the contact address of the user. Next, you add the user as an AdminCc of the wanted queue. By default Rt has global scrips that send email to AdminCc users when an action

[rt-users] RT- unable to fetch emails from our office 365 account.

2015-05-29 Thread Rohit Gupta
Hi, I am new to Request tracker installation and have followed the installation instructions from the following links: 1) http://binarynature.blogspot.co.uk/2013/10/install-request-tracker-4-on-ubuntu-server.html 2) https://help.ubuntu.com/community/Request%20Tracker but I am

Re: [rt-users] Send dashboard to members of a group

2015-05-29 Thread Todd Wade
On 5/29/15 3:39 AM, markus.wildb...@eu.magna.com wrote: I have a dashboard which I want to send to all members of a specified group. What would be the best way to do this? Is there a way to force all users to subscribe this dashboard? Or is there a way through rt-crontool? You can use group

Re: [rt-users] RT- unable to fetch emails from our office 365 account.

2015-05-29 Thread Todd Wade
On 5/29/15 8:12 AM, Rohit Gupta wrote: 2)https://help.ubuntu.com/community/Request%20Tracker but I am unable to fetch any emails from our office 365 account and the fetchmail.log is showing the following error message (snapshot attached) 500 Can't connect to request.domain.com:443

[rt-users] RT 4.2.11 Browser Reload Blocking session in Oracle

2015-05-29 Thread Jeremy Gude
After upgrading to 4.2.11 we are experiencing a blocking lock in Oracle after successfully logging into RT. When trying to reload from the browser it seems the intial select for update is not allowing a subsequent update to the session table. SELECT a_session FROM sessions WHERE id = :p1 FOR

Re: [rt-users] Send dashboard to members of a group

2015-05-29 Thread Christian Loos
Am 29.05.2015 um 09:39 schrieb markus.wildb...@eu.magna.com: Hi guys! I have a dashboard which I want to send to all members of a specified group. What would be the best way to do this? Do you mean by group a RT user defined group? If yes, sadly this isn't possible. But I think it would be