Re: [rt-users] Configuring fetchmail to poll emails to respective queues.

2015-06-02 Thread Landon Stewart
On Jun 2, 2015, at 9:12 AM, Rohit Gupta rohit.gu...@syncoms.co.uk wrote: Dear All, I have configured new queue with ‘IT Support’ and configured want that any emails coming to ithelpd...@syncoms.co.uk mailto:ithelpd...@syncoms.co.uk should be fetched into this new queue. The snapshot of

Re: [rt-users] Configuring fetchmail to poll emails to respective queues.

2015-06-02 Thread Aaron C. de Bruyn
I'm not 100% sure, but I think your 'Reply Address' and 'Comment Address' need to be different. To get mail into the IT Support queue, you will need to modify fetchmailrc to call rt-mailgate --queue IT Support and it should hopefully work. -A On Tue, Jun 2, 2015 at 9:12 AM, Rohit Gupta

[rt-users] Configuring fetchmail to poll emails to respective queues.

2015-06-02 Thread Rohit Gupta
Dear All, I have configured new queue with 'IT Support' and configured want that any emails coming to ithelpd...@syncoms.co.ukmailto:ithelpd...@syncoms.co.uk should be fetched into this new queue. The snapshot of the new queue: [cid:image001.png@01D09D57.3BF06430] So far, everything is running

Re: [rt-users] Configuring fetchmail to poll emails to respective queues.

2015-06-02 Thread Landon Stewart
Your —queue option is incorrect in your fetchmail configuration. Use the name of the queue here. Since it has spaces you'll have to use quotation marks. Oops, I should have mentioned you'll need to use single quotes instead of double quotes for the queue name since you are enclosing the

[rt-users] HTTP::Response=HASH(0xb1b9b68)okok Error from rt-mailgate doesn't appear to be an error

2015-06-02 Thread Aaron C. de Bruyn
Tickets are coming into the system multiple times. When I look at the Postfix queue, I see messages queued up for retry like: -Queue ID- --Size-- Arrival Time -Sender/Recipient--- 64A82271915 Mon Jun 1 22:48:12 aa...@heyaaron.com (temporary failure. Command output: RT

Re: [rt-users] HTTP::Response=HASH(0xb1b9b68)okok Error from rt-mailgate doesn't appear to be an error

2015-06-02 Thread Aaron C. de Bruyn
Sorry for the noise. Found it. One of my custom scripts was printing the response of an HTTP POST (to Slack), and apparently that finds its way into the response to postfix. -A On Mon, Jun 1, 2015 at 11:30 PM, Aaron C. de Bruyn aa...@heyaaron.com wrote: Tickets are coming into the system