Re: [rt-users] Problem with extension RepeatTicket

2015-08-20 Thread Moose
I just set up the RepeatTicket extension last week - for the first time. I've been doing some testing and it seems to all be working. Here is how I installed it (for reference). 1. Install the extension manually (allowing CPAN to update dependencies following the make command). - 1.1 Ensure

Re: [rt-users] Including latest transactions in RSS-Feed

2015-08-20 Thread Markus . Wildbolz
Is anybody out there who could lead me into the right direction? Maybe der is already a plugin handling this??? BR, Markus

Re: [rt-users] Ticket dont display html

2015-08-20 Thread androponia
No, when i put a comment , and have html format, it don't show as it is, the images never work. - Andrea Caputto -- View this message in context: http://requesttracker.8502.n7.nabble.com/Ticket-dont-display-html-tp60480p60482.html Sent from the Request Tracker - User mailing list archive

Re: [rt-users] Ticket dont display html

2015-08-20 Thread Matt Zagrabelny
On Thu, Aug 20, 2015 at 8:57 AM, androponia andropo...@gmail.com wrote: No, when i put a comment , and have html format, it don't show as it is, the images never work. Are you sure that your scrips are sending HTML mail? That is, you'll need to check the templates. -m

[rt-users] Ticket reminders showing to all users

2015-08-20 Thread Jesse Maseto
Hello, I was wondering if there is a way to make ticket reminders only visible to privileged users. Right now all users can see our reminders. Thanks for your help. Best Regards, -Jesse Jesse Maseto Head of Support ByWater Solutions Support Consulting for OSS Office -

[rt-users] Ticket dont display html

2015-08-20 Thread androponia
Hello, i am little new in RT, my ticket is not displaying html messages. I have RT 4.2 version. can someone help me? Thanks. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Ticket-dont-display-html-tp60480.html Sent from the Request Tracker - User mailing list

Re: [rt-users] Ticket dont display html

2015-08-20 Thread Matt Zagrabelny
On Thu, Aug 20, 2015 at 8:50 AM, androponia andropo...@gmail.com wrote: Hello, i am little new in RT, my ticket is not displaying html messages. I have RT 4.2 version. can someone help me? Are you receiving HTML emails? -m

Re: [rt-users] Ticket dont display html

2015-08-20 Thread androponia
I dont really know, how i check that? - Andrea Caputto -- View this message in context: http://requesttracker.8502.n7.nabble.com/Ticket-dont-display-html-tp60480p60484.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Ticket dont display html

2015-08-20 Thread Matt Zagrabelny
On Thu, Aug 20, 2015 at 9:04 AM, androponia andropo...@gmail.com wrote: I dont really know, how i check that? Admin - Global - Scrips Look at a scrip you are expecting to fire and note the template. Then go to: Admin - Global - Templates and see if is an HTML template. Its contents will have:

[rt-users] Options for user display

2015-08-20 Thread Joe Kirby
UMBC is on version 4.2.11 and one of the changes when we upgraded involves what gets displayed for privileged and unprivileged users. Our previous version allowed for Name, Email, and Real Name and this was so beneficial for many reasons. We use our unique campus-id in the Name Is there an

Re: [rt-users] Ticket dont display html

2015-08-20 Thread Matt Zagrabelny
On Thu, Aug 20, 2015 at 9:21 AM, androponia andropo...@gmail.com wrote: What i got in my menu is this: http://requesttracker.8502.n7.nabble.com/file/n60487/Sin_t%C3%ADtulo.png That is not helpful. Your scrips will be located some place like: https://yoursite.domain/Admin/Global/Scrips.html

Re: [rt-users] Options for user display

2015-08-20 Thread Matt Zagrabelny
On Thu, Aug 20, 2015 at 9:57 AM, Joe Kirby ki...@umbc.edu wrote: UMBC is on version 4.2.11 and one of the changes when we upgraded involves what gets displayed for privileged and unprivileged users. Are you talking about when the names are displayed in places like the History or the People

Re: [rt-users] Options for user display

2015-08-20 Thread Joe Kirby
Thank you. I am talking about both and will look at this thank you again for the quick response Joe Joe Kirby , Assistant Vice President, Business Systems Division of Information Technology (DoIT) Support Response - http://www.umbc.edu/doit Administration 627 Office - 410-455-3020 Email

Re: [rt-users] Ticket dont display html

2015-08-20 Thread androponia
What i got in my menu is this: http://requesttracker.8502.n7.nabble.com/file/n60487/Sin_t%C3%ADtulo.png - Andrea Caputto -- View this message in context: http://requesttracker.8502.n7.nabble.com/Ticket-dont-display-html-tp60480p60487.html Sent from the Request Tracker - User mailing list