[rt-users] RT CLI CF query operators

2015-08-26 Thread support
RT users, I trying to use RT CLI on a CF for operators and I having a hard time to get this working. Can any help on this. I do not know what I'm doing wrong. RT: rt.4.2 OS : RH 6.0 rt list -i 'CF.{Modtrak}' 0 AND Created = '2015-07-01' AND Create = '2015-07-31' rt: Invalid query: 'Unknown

Re: [rt-users] missing plugin

2015-08-26 Thread Matt Zagrabelny
On Wed, Aug 26, 2015 at 10:20 AM, Steve Postma spos...@ztechnet.com wrote: Hi all, my repeat-ticket extension is missing from the web interface. cleared mason cache, restarted httpd, RT_SiteConfig.pm still calls on it to be loaded, no errors in /var/log/messages or var/log/httpd How

[rt-users] missing plugin

2015-08-26 Thread Steve Postma
Hi all, my repeat-ticket extension is missing from the web interface. cleared mason cache, restarted httpd, RT_SiteConfig.pm still calls on it to be loaded, no errors in /var/log/messages or var/log/httpd How can I troubleshoot this? Thanks, Steve

[rt-users] Accidently removed Admin rights from users, whoopsy daisy

2015-08-26 Thread Ewan Meadows
Somehow I've managed to remove the admin rights even from the root user, so I am unable to change rights/add users/etc. When logging in as root I no longer see the settings menu so I'm kinda stuck :\ Is there a way to manually edit the mysql database to gain admin rights again?

Re: [rt-users] Problem with extension RepeatTicket

2015-08-26 Thread frankfurter
ok i will switch back to my old shell script solution till the bug is fixed -- View this message in context: http://requesttracker.8502.n7.nabble.com/Problem-with-extension-RepeatTicket-tp60471p60533.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Assets search in dashboard

2015-08-26 Thread James McAtee
Is there a built-in way to save an Assets search for use in a dashboard? Thanks, Michael

Re: [rt-users] Accidently removed Admin rights from users, whoopsy daisy

2015-08-26 Thread Markus . Wildbolz
Hi! Maybe the article at http://requesttracker.wikia.com/wiki/RecoverSuperUserRights can help. You have to consider a version change to RT 4, maybe... BR, Markus

[rt-users] SSL no verify function for rt cli tool? (with workaround)

2015-08-26 Thread Dion Gullotta
Hi, The rt-mailgate tool has a --no-verify-ssl option, I was wondering if the rt command line tool has a similar option? I ask because we have a self signed cert that just doesn't seem to play nice with LWP. It used to work fine in RT3 but we upgraded to RT4 yesterday and the newer version of

Re: [rt-users] RT CLI CF query operators

2015-08-26 Thread Christian Loos
Am 26.08.2015 um 21:25 schrieb supp...@pureview.com: rt list -i 'CF.{Modtrak}' 0 AND Created = '2015-07-01' AND Create = '2015-07-31' rt: Invalid query: 'Unknown field 'Create' in ''CF.{Modtrak}' 0 AND Created = '2015-07-01' AND Create = '2015-07-31'' at /opt/rt4/sbin/../lib/RT/Tickets.pm