[rt-users] RT CLI CF query operators

2015-08-26 Thread support
RT users, I trying to use RT CLI on a CF for operators and I having a hard time to get this working. Can any help on this. I do not know what I'm doing wrong. RT: rt.4.2 OS : RH 6.0 rt list -i 'CF.{Modtrak}' 0 AND Created = '2015-07-01' AND Create = '2015-07-31' rt: Invalid query: 'Unknown

Re: [rt-users] missing plugin

2015-08-26 Thread Matt Zagrabelny
On Wed, Aug 26, 2015 at 10:20 AM, Steve Postma spos...@ztechnet.com wrote: Hi all, my repeat-ticket extension is missing from the web interface. cleared mason cache, restarted httpd, RT_SiteConfig.pm still calls on it to be loaded, no errors in /var/log/messages or var/log/httpd How

[rt-users] missing plugin

2015-08-26 Thread Steve Postma
Hi all, my repeat-ticket extension is missing from the web interface. cleared mason cache, restarted httpd, RT_SiteConfig.pm still calls on it to be loaded, no errors in /var/log/messages or var/log/httpd How can I troubleshoot this? Thanks, Steve

[rt-users] Accidently removed Admin rights from users, whoopsy daisy

2015-08-26 Thread Ewan Meadows
Somehow I've managed to remove the admin rights even from the root user, so I am unable to change rights/add users/etc. When logging in as root I no longer see the settings menu so I'm kinda stuck :\ Is there a way to manually edit the mysql database to gain admin rights again?

Re: [rt-users] Problem with extension RepeatTicket

2015-08-26 Thread frankfurter
ok i will switch back to my old shell script solution till the bug is fixed -- View this message in context: http://requesttracker.8502.n7.nabble.com/Problem-with-extension-RepeatTicket-tp60471p60533.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Accidently removed Admin rights from users, whoopsy daisy

2015-08-26 Thread Markus . Wildbolz
Hi! Maybe the article at http://requesttracker.wikia.com/wiki/RecoverSuperUserRights can help. You have to consider a version change to RT 4, maybe... BR, Markus