RT users,
I trying to use RT CLI on a CF for operators and I having a hard time to
get this working. Can any help on this. I do not know what I'm doing
wrong.
RT: rt.4.2
OS : RH 6.0
rt list -i 'CF.{Modtrak}' 0 AND Created = '2015-07-01' AND Create =
'2015-07-31'
rt: Invalid query: 'Unknown
On Wed, Aug 26, 2015 at 10:20 AM, Steve Postma spos...@ztechnet.com wrote:
Hi all,
my repeat-ticket extension is missing from the web interface.
cleared mason cache, restarted httpd,
RT_SiteConfig.pm still calls on it to be loaded, no errors in
/var/log/messages or var/log/httpd
How
Hi all,
my repeat-ticket extension is missing from the web interface.
cleared mason cache, restarted httpd,
RT_SiteConfig.pm still calls on it to be loaded, no errors in /var/log/messages
or var/log/httpd
How can I troubleshoot this?
Thanks,
Steve
Somehow I've managed to remove the admin rights even from the root
user, so I am unable to change rights/add users/etc. When logging in
as root I no longer see the settings menu so I'm kinda stuck :\
Is there a way to manually edit the mysql database to gain admin rights again?
ok i will switch back to my old shell script solution till the bug is fixed
--
View this message in context:
http://requesttracker.8502.n7.nabble.com/Problem-with-extension-RepeatTicket-tp60471p60533.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
Hi!
Maybe the article at
http://requesttracker.wikia.com/wiki/RecoverSuperUserRights
can help.
You have to consider a version change to RT 4, maybe...
BR,
Markus