Re: [rt-users] rt-mailgate needs http for comment

2015-09-06 Thread Joseph D. Wagner
Figured it out. I created a catch-all address in virtusertable. Unknown to me, virtusertable gets processed before aliases, so it was hitting the catch-all and never made it to aliases. Joseph D. Wagner On 09/06/2015 12:13 PM, Alex Vandiver wrote: On Sun, Sep 06, 2015 at 12:31:28AM -0700, Jo

Re: [rt-users] rt-mailgate needs http for comment

2015-09-06 Thread Joseph D. Wagner
Ok, I'm inching closer. I found out that it works if I run it from the command line, but not when sendmail fires it off. (This probably gave me the false sense that it worked by switching to HTTP.) I turned on debug level logging in RT. It logged a bunch of stuff when run from the command l

Re: [rt-users] rt-mailgate needs http for comment

2015-09-06 Thread Alex Vandiver
On Sun, Sep 06, 2015 at 12:31:28AM -0700, Joseph D. Wagner wrote: > Here it is. I left everything intact except the url. > [snip] Those look fine. Double-check that you have not multiply-defined prc-staff elsewhere in aliases, and that you've run `newaliases`. Short of that, my only suggestion i

Re: [rt-users] rt-mailgate needs http for comment

2015-09-06 Thread Joseph D. Wagner
Here it is. I left everything intact except the url. prc:"|/usr/bin/rt-mailgate --queue 'Performance Review' --action correspond --url https://./rt"; prc-staff: "|/usr/bin/rt-mailgate --queue 'Performance Review' --action comment--url https://./rt"; Joe