[rt-users] RT putes socket in to CLOSE_WAIT

Hi All, I just got RT installed and below are the details OS - CentOS release 6.5 (Final) Apache - httpd-2.2.31 mod_perl - mod_perl-2.0.9 perl - perl-5.22.0 RT - rt-4.2.11 Once I log in to the system and click on some button, menu or any link I can see there is a new socket opend and the old

Re: [rt-users] RT Approvals

On 9/11/15 9:47 AM, Kobus Bensch wrote: I have setup approvals following this doc: https://www.bestpractical.com/docs/rt/4.2.12/customizing/approvals.html. I would like to setup multiple approvers based on a value in a custom field. Is this possible and if so can anybody point me in the right

Re: [rt-users] New ticket layout change

I suspect the JavaScript answer is probably the cleanest and most flexible way. In our environment, I have a number of departments that have all asked for their own (small) customizations for the SelfService Create Ticket page. First I copied the CreateTicketInQueue.html page into

[rt-users] New ticket layout change

Hi I am in the process of creating an electronic change request system in RT. At the moment the layout is as follows: - | Create new ticket

Re: [rt-users] New ticket layout change

On Fri, Sep 18, 2015 at 5:27 AM, Kobus Bensch wrote: > Hi > > I am in the process of creating an electronic change request system in RT. > At the moment the layout is as follows: > >

Re: [rt-users] Migration from MySQL to PostreSQL - corrupt characters (german umlaut)

On 9/17/15 8:12 AM, Maik Nergert wrote: Hexcode from ü → c3 bc is encoded again to → c3 83 (Ã) and c2 bc (¼) (http://www.utf8-zeichentabelle.de/) First I've upgraded RT from 3.8 to 4.2 with mysql db (utf8) and everything went smoothly. Can you confirm that the umlaut can be sucessfully added